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Foundations of Yokoten for Supply Chain and Operations Leaders

Defining Yokoten: Purpose, Principles, and Cultural Roots

Yokoten Versus Knowledge Management, Standardization, and CI Methods

Learning Flows: Tacit and Explicit Knowledge in Operations

Designing a Yokoten System and Governance

Operating Model and Roles for Effective Yokoten

Enabling Technologies and Minimum Viable Toolchain

Practices to Capture, Translate, and Replicate Improvements

From Local Improvement to Transferable Standard

Coaching Cross-Functional Teams for Horizontal Learning

Enterprise Integration and Risk Management

Linking Yokoten with Strategy Deployment and Daily Management

Compliance, Confidentiality, and Safe-to-Try Experimentation

Maturity Assessment and Roadmap

Assessing Yokoten Maturity and Building a Multi-Year Roadmap

Knowledge Checks

Quiz 1: Principles and Purpose of Yokoten

Quiz 2: Yokoten Versus Knowledge Management and CI

Quiz 3: Tacit and Explicit Knowledge Flows

Quiz 4: Governance and Roles

Quiz 5: Toolchain and Metadata

Quiz 6: From Improvement to Standard

Quiz 7: Team Facilitation and Huddles

Quiz 8: Enterprise Integration

Quiz 9: Risk, Compliance, and Experimentation

Quiz 10: Maturity and Roadmap

Capstone Planning and Feedback

Capstone: Design a Yokoten System for a Multi-Site Operation

Learner Feedback Survey

Yokoten Mastery: Building Enterprise-Scale Horizontal Learning Systems is a practical, executive-ready course for supply chain, operations, and continuous improvement leaders who need to spread what works—safely, quickly, and at scale. Instead of relying on slow top-down rollouts or static knowledge repositories, you will design a living system for horizontal learning that moves improvements across plants, regions, and functions with clear context, guardrails, and measurable outcomes. You’ll learn how to capture tacit know-how from the gemba, translate it into reusable standards, and replicate it responsibly using yokoten artifacts such as before/after, conditions of use, and contact points. The program covers operating models, governance, toolchains, and risk controls, and shows how to integrate yokoten with Hoshin Kanri, daily management, A3/PDCA, and standard work libraries. By the end, you will have a 90-day pilot plan ready to launch across multiple sites, complete with metrics, roles, and feedback loops—so your organization can accelerate learning, reduce risk, and compound operational gains quarter after quarter.

Yokoten Mastery: Building Enterprise-Scale Horizontal Learning Systems

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            <p>Yokoten Mastery: Building Enterprise-Scale Horizontal Learning Systems equips supply chain and operations managers to systematically spread improvements across sites, functions, and partners with speed and control. Rather than relying on top-down directives or static repositories, the course centers on yokoten—the disciplined, peer-to-peer flow of learning that accelerates problem-solving, reduces risk, and raises adoption quality. You will explore its cultural roots in Japanese manufacturing, distinguish it from traditional knowledge management, and position it relative to standard work, A3/PDCA, kaizen, and daily management. Early modules develop fluency in handling tacit and explicit knowledge—using dialogues, gemba walks, video captures, templates, metadata, and tagging—so that local insights can be externalized, structured for reuse, and adapted responsibly in different contexts.</p>
<p>Beyond principles, the program provides a complete operating model for enterprise-scale yokoten. You will define governance with sponsors, custodians, content owners, and site champions; clarify responsibilities for capture, validation, replication, and feedback; and establish decision rights and escalation paths. Technology choices are made pragmatic: evaluate wikis, Kanban boards, MES/ERP integrations, and messaging apps; set up lightweight submission and curation workflows; and design a minimum viable metadata model that links CI boards, A3s, and standard work libraries through APIs and connectors. Practical replication methods move improvements from local wins to transferable standards—framing stories through A3/PDCA, specifying conditions of use, creating visual standard work, piloting in small batches, and coaching cross-functional teams through yokoten huddles with psychological safety and constructive dissent. The enterprise integration section ties yokoten to Hoshin strategy deployment and tiered daily management while balancing exploration and exploitation; risk modules define guardrails for safety, quality, regulatory compliance, customer IP, and safe-to-try experimentation. You will assess maturity with audits, analytics, and gemba-based diagnostics, then build a multi-year roadmap with metrics such as lead time to share, replication rate, adoption quality, and risk reduction. Knowledge checks reinforce learning throughout, culminating in a capstone where you design a yokoten system for a multi-site operation with governance, toolchain, metrics, risk controls, and a 90-day pilot plan.</p>
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