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Foundations of Wellness-Centered Leadership

Wellness-Centered Leadership Playbook

Introduction

What Is Wellness-Centered Leadership?

Creating a Culture of Wellness

Who Is This Playbook For?

Leader Behaviors That Build Trust and Well-Being

What Makes a Good Leader?

Figure 2. Five Leader Behaviors to Cultivate Positive Leadership

Strategy 1: Trust-Building Communication in Healthcare Teams

Strategy 1: Build Trust

Trust Between Practicing Physicians and Administrative Leaders

A Communications Strategy for Trust and Well-Being

Table 2. Four Key Questions Leaders Can Ask to Support Clinicians

Trust Between Practicing Physicians and Peer Leaders

Trust Between Health Care Organizations and Patients

Strategy 2: Feedback Practices That Support Professional Well-Being

Strategy 2: Give and Receive Feedback

The Gift of Feedback

Annual Reviews of Physicians

Assessments of Leaders

Strategy 3: Prioritizing Clinician Well-Being and Reducing Burnout

Strategy 3: Prioritize Clinician Well-Being

Why Is Well-Being Important?

Strategies to Promote Physician Well-Being and Decrease Physician Burnout

Establishing a Chief Wellness Officer (CWO)

Strategy 4: Implementing Unit-Level Change for Sustainable Well-Being

Strategy 4: Make Unit-Level Changes Effectively

Three Key Principles

Change Management and Process Improvement Resources

Special Focus Areas and Course Wrap-Up

SPECIAL FOCUS AREA: Crisis Care and Recovery

SPECIAL FOCUS AREA: Racial and Health Equity

Conclusion

Practical Tools

Knowledge Checks and Course Survey

Quiz 1: Foundations of Wellness-Centered Leadership

Quiz 2: Five Leader Behaviors and Positive Leadership

Quiz 3: Trust-Building Communication Strategies

Quiz 4: Feedback and Review Practices

Quiz 5: Clinician Well-Being and Unit-Level Change

Course Survey: Wellness-Centered Leadership in Practice

Wellness-Centered Leadership: Building Trust and Well-being in Healthcare is a practical, evidence-informed course designed for clinical and administrative leaders who want to create thriving teams and safer, high-performing care environments. Grounded in proven practices from leading professional playbooks, the course shows you how to cultivate trust, communicate with clarity, reduce burnout, and implement sustainable unit-level change. You’ll learn the behaviors that define positive leadership, how to structure feedback that fuels growth, and what it takes to prioritize clinician well-being without sacrificing operational excellence. Through focused strategies, special focus areas on crisis recovery and equity, and actionable tools, you’ll build the confidence and capability to lead with empathy and accountability. By the end of this course, you’ll have a step-by-step approach to strengthening relationships among physicians, peer leaders, and administrators, aligning wellness with organizational goals, and embedding a culture of well-being that improves patient experience and outcomes. If you’re ready to translate intention into measurable impact, this course gives you the playbook—and the tools—to do it.

Wellness-Centered Leadership: Building Trust and Well-being in Healthcare

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            <p>The healthcare landscape is currently facing unprecedented challenges, with clinician burnout and systemic stress threatening the sustainability of the medical profession. Wellness-Centered Leadership emerges as a critical framework designed to address these issues by integrating professional well-being into the core of organizational strategy. This course provides a comprehensive exploration of the Wellness-Centered Leadership Playbook, offering physicians and administrative leaders the evidence-based tools necessary to cultivate a culture where both clinicians and patients can thrive. By focusing on the foundational elements of trust and psychological safety, this curriculum establishes a new standard for leadership that prioritizes the human element of medicine as a prerequisite for clinical excellence.</p>

<p>Throughout this program, participants will examine specific leader behaviors that foster positive environments and explore four primary strategies for systemic improvement. These include implementing trust-building communication models across healthcare teams, refining feedback practices to support professional growth, and prioritizing clinician well-being through structural roles such as the Chief Wellness Officer. Furthermore, the course addresses the practicalities of unit-level change management and provides specialized insights into crisis recovery and health equity. By the conclusion of this training, physicians will be equipped with actionable strategies to mitigate burnout, enhance team cohesion, and lead their organizations toward a more resilient, sustainable, and equitable future.</p>
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