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Introduction

Introduction and Agenda

Understanding Microaggressions

Defining Microaggressions

The Cumulative Effect

Types and Examples

Assumptions & Dismissals

Case Study: 'Where are you really from?'

Case Study: 'You're being too sensitive.'

Compliments & Exclusions

Case Study: 'You're so articulate.'

Exclusion in Action

🎮 Pixel Quest: Spotting the Signs

The Impact on People

The Cumulative Impact

Gallup Data on the Black Experience

Psychological Safety and Long-term Effects

Taking Action

From Awareness to Action

How to Respond

Small Changes, Big Impact

Knowledge Check

Quiz: Defining Microaggressions

Quiz: Identifying Assumptions

Quiz: Understanding Dismissals

Quiz: Recognizing Hidden Insults

Quiz: Taking Action

Feedback

Course Feedback Survey

Understanding Microaggressions: Identifying Everyday Assumptions and Exclusions is a practical, scenario-based course that helps you spot, understand, and respond to the subtle slights that can chip away at trust, belonging, and performance. Through clear definitions, real-world examples, and step-by-step response tools, you’ll learn how seemingly small comments—like “Where are you really from?” or “You’re being too sensitive”—send hidden messages that exclude or demean. We unpack the difference between intent and impact, explore the cumulative effect of daily slights, and connect these moments to psychological safety and team outcomes. You’ll see how assumptions, dismissals, backhanded compliments, and non-verbal exclusion show up at work and in everyday life—and what to do instead. Grounded in data, including Gallup insights on the Black experience at work, this course moves you from awareness to confident action. Expect concise lessons, case studies, and a simple “pause and ask” method you can use immediately. By the end, you’ll be able to recognize patterns, choose respectful language, and create space for others without shame or blame—just growth. Small changes add up. Start building a more inclusive culture where everyone can focus, contribute, and thrive.

Understanding Microaggressions: Identifying Everyday Assumptions and Exclusions

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            <p>Have you ever heard a comment that felt a little bit "off," but you could not quite explain why? This course is designed to help us understand those moments, which are often called microaggressions. Our main goal is to learn how to identify these small, everyday assumptions and exclusions that can make people feel unwelcome or hurt. We will explore what microaggressions are, how they are different from big insults, and why they matter even if the person speaking had good intentions. By looking at real-life examples, like being told you are "too sensitive" or being asked where you are "really" from, we can start to see how these small actions affect the people around us every day.</p>

<p>Throughout our lessons, we will cover several important topics to help us build a kinder community. We will talk about "backhanded compliments" and what it looks like when someone is left out of a group. We will also look at how these small hurts add up over time—much like many tiny mosquito bites—and how they can drain a person's energy and make them feel unsafe. To make sure this is a good experience for everyone, we will follow basic rules for respectful learning: we will listen to new ideas, stay calm, and be kind to one another. By the end of this course, you will know how to "pause and ask" when you hear something hurtful, helping you make small changes that lead to a big, positive impact for everyone.</p>
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