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Frame: The Year Every Number Improved

The year every number improved

Two jobs, not two ranks

Why the second job goes unowned

Model: Two Kinds of Theory, Two Kinds of Job

A theory of the world and a theory of how to think

Three tests that separate the jobs

What each job counts as success

Practice: The Decisions Hidden in an Agenda

Running the tests on a real list

The item that is filed under the wrong job

Worked Example: a residences agenda

Practice: the agenda audit

Judgment: Nobody Is Only Deciding

Three ways this goes wrong

Check: filed as routine

What the sort cannot settle

Check: what pricing cannot fix

What to carry out of this

Check: figures both sides accept

Check: answerable anyway

Check: the rota is not a detour

Tell a question about running something well from a question about what it should be. Three tests that separate the two jobs, an agenda audit that finds the decision filed as routine, and what the sort still cannot settle.

The difference between running a business well and deciding what it should be. Two jobs rather than two ranks: administering closes the distance to a standard somebody has already set, and deciding has to build the standard and then defend it.

Two Jobs, Not Two Ranks

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