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Supporting Anthony

Our Shared Values

Starting Supports

Understanding Anthony and Building Trust

Understanding Anthony: strengths, preferences, and how to support him well

Daily rhythm and predictability: helping Anthony feel safe, calm, and in control

Positive Behavior Support in Practice

Seeing behaviour as communication: ABCs and functions to guide support

Consistency and boundaries: clear, kind expectations that build trust

Trauma-Informed Support

Why trauma-informed practice matters and how to foster safety and choice

Recognising Stress Responses & Reducing Triggers with Compassion

Responding to Escalation and Crisis Safely

Reading and Responding to the Escalation Cycle

Strategies in Practice and Practices to Avoid

Crisis Management Protocol

Working Together and Tracking Progress

Team collaboration and consistent documentation across shifts

Recording incidents and celebrating progress: what to log and how

Staff Knowledge Check: Supporting Anthony with Consistency and Care

Knowledge Quiz

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Question 2

Question 3

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Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Badge Card

Trauma-Informed PBS Onboarding for Anthony: Safe, Consistent Support is a practical, scenario-based course designed to help new and experienced support professionals step into Anthony’s world with confidence. You’ll learn how to build trust through person-centered, trauma‑informed Positive Behavior Support (PBS), communicate using his preferences and communication dictionary, and create calm, predictable routines that reduce stress and increase engagement. The program blends quick-reference guidance with real-life decision points so you can act proactively, prevent escalation, and respond safely when challenges arise. You’ll practice reading behavior as communication, apply proactive strategies across daily activities, and set clear, kind boundaries that foster psychological safety. You’ll also learn to recognize trauma responses, utilize de‑escalation aligned with the escalation cycle, and follow a step‑by‑step Crisis Management Protocol and regulated restrictive practice requirements. Finally, you’ll collaborate as part of a consistent team, documenting progress and celebrating wins that matter to Anthony. If you’re ready to deliver safe, capable, connected, and supported care from your very first shift, this course gives you the structure, tools, and confidence to do it well.

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            <p>Trauma-Informed PBS Onboarding for Anthony: Safe, Consistent Support is a practical, person-centered orientation designed to help you build a strong, trusting relationship with Anthony from your very first shifts. You will learn who Anthony is, what matters to him, and how your calm, consistent presence can make daily life feel safer and more predictable. The course begins with an orientation to your role, our shared values, and the key goals for early shifts—so you know where to find essential information, how to prepare, and how to start making a positive difference right away.</p>

<p>As you progress, you’ll deepen your understanding of Anthony’s strengths, preferences, and communication style, including how to use the Communication Dictionary to connect with care. You’ll practice the foundations of Positive Behavior Support—seeing behavior as communication, using ABCs and functions to guide decisions, and embedding proactive strategies that help Anthony feel Safe, Capable, Connected, and Supported. You’ll also learn how to create structured, predictable routines and set clear, kind boundaries that build trust over time.</p>

<p>The course is grounded in trauma-informed practice. You’ll explore why psychological safety and choice matter, how to recognize stress responses, and ways to reduce triggers with compassion. When challenges arise, you’ll be prepared to notice early signs of escalation and use de-escalation skills confidently. Step-by-step guidance through the Crisis Management Protocol ensures you know what to do to keep everyone safe, while understanding ethical safeguards and regulated restrictive practices.</p>

<p>Finally, you’ll learn how to work as a cohesive team—documenting consistently, tracking engagement and behavior, and celebrating progress. Short quizzes woven throughout help you check your knowledge on rapport-building, communication strategies, understanding behavior, routines, boundaries, trauma-informed principles, and crisis responses. By the end, you’ll be ready to provide steady, respectful support that honors Anthony’s dignity and promotes calm, choice, and success across every shift.</p>
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