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Introduction to Permalink Support

WELCOME TO PERMALINK SUPPORT

WHO WE ARE HERE AT PERMALINK

Services Provided

What Makes Us Different?

Understanding Our Processes

WHAT WE DO

Our Process

Referral or Intake

Housing Pathway Planning

Documentation & Applications

Property Search & Follow-Up

Securing Housing & Transition Support

Support Programs and Assistance

Private Leasing Assistance

Public Housing and Community Housing Assistance

Pathways to Home Program

Helping NDIS Participants Access and Sustain Housing Across Australia

Our Reconnect Program

Roles and Responsibilities

HOUSING MANAGEMENT TEAM

HOUSE KEEPING RULES

HOUSING SPECIALIST ROLE

Training and Communication

TRAINING

EFFECTIVE COMMUNICATION

Nonverbal Communication

Key Authorities and Legal Framework

KEY AUTHORITIES

OPA – Office of the Public Advocate ( Victoria)

OPG – Office of the Public Guardian ( Queensland)

PA – Power of Attorney ( All States)

VCAT - Victorian Civil and Administrative Tribunal

NSW Trustee & Guardian

Public Trustee of Queensland

System Training and Procedures

System Training

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

Scenarios and Role Plays

Scenario 1

SCENARIO 2

SCENARIO 3

Scenario 4

ROLE PLAYS

Quizzes

Quiz on Introduction to Permalink Support

Quiz on Understanding Our Processes

Quiz on Support Programs and Assistance

Quiz on Roles and Responsibilities

Quiz on Training and Communication

Course Feedback

Training Course Survey

Are you ready to enhance your skills and knowledge in housing support services? Our comprehensive TRAINING course is designed to equip you with the essential tools and insights needed to excel in the field of housing assistance. Through a structured curriculum, you will explore various aspects of permalink support, understand our processes, and learn about the key authorities and legal frameworks that govern housing services. This course is perfect for individuals looking to make a positive impact in their communities by providing effective housing solutions. Join us as we delve into the intricacies of housing support and empower yourself to make a difference!

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            <p>The course titled "TRAINING" is designed to provide comprehensive insights into the operations and support services offered by Permalink. It aims to equip participants with a thorough understanding of the various processes, roles, and responsibilities involved in delivering effective housing support. The curriculum is structured into multiple sections, each focusing on critical aspects such as the introduction to Permalink support, understanding processes, support programs, and the legal framework governing these services. By engaging with this course, participants will gain valuable knowledge that will enhance their ability to assist individuals in navigating housing challenges effectively.</p>

<p>Throughout the course, participants will explore essential modules that cover topics ranging from the unique services provided by Permalink to the specific roles and responsibilities of team members. Emphasis will also be placed on effective communication strategies and the legal authorities that underpin housing support. Interactive elements such as quizzes and scenario-based role plays will further reinforce learning, allowing participants to apply their knowledge in practical contexts. This structured approach ensures that learners not only absorb theoretical concepts but also develop the skills necessary to implement them in real-world situations, ultimately fostering a more supportive environment for those in need of housing assistance.</p>
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