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Introduction

Understanding Customer Dissatisfaction

Developing an Approach to Service Recovery

Implementing Service Recovery Techniques

Regaining Customer Trust

Conclusion

The Keys to Successful Service Recovery: Minimizing Customer Dissatisfaction and Regaining Customer Trust

Less is more! Dive into this mini-course to unlock the keys to minimizing customer dissatisfaction and regaining customer trust. Let's get started 🚀 
Created by Camille  Trim-Dingwell, CCXP, MBA, BSc. 