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Does This Apply to Me?

The Law That Followed Your Chatbot to Work

Which Tier Is It?

What Am I Responsible For?

Provider, Deployer, and the Word That Describes You

Name the Role

What's Banned Outright?

The Bright Lines

Over the Line, or Not?

What Counts as High-Risk?

The High-Stakes Zone

Minimal or High-Risk?

What About the Data I Put In?

Where the AI Act Meets GDPR

Two Rulebooks at Once

Who Regulates the Tools?

Who's Responsible for ChatGPT Itself?

Whose Job Is That?

What If We Get It Wrong?

Deadlines, Regulators, and the Size of the Fine

When Do the Rules Bite?

Putting It Into Practice

A Full Case Study: AI in the Contact Centre

Case Study Check

Final Assessment

Final Check 1: Spot the Tier

Final Check 2: Whose Duty?

Final Check 3: The Bright Line

Final Check 4: The Model's Makers

Final Check 5: The Data You Feed It

Final Check 6: The Price of Getting It Wrong

Final Check 7: Putting It Together

The EU AI Act explained through the questions a working professional actually asks — with worked examples, the GDPR overlap, a full case study, and the practical judgement calls that come up when AI is part of your day. Grounded in real tools like ChatGPT, Copilot, and Gemini.

A plain-English walk through the EU AI Act for people who use AI rather than build it — organised around the questions you'd actually ask, with worked examples, the GDPR overlap, and a full case study to make the rules stick. Roughly forty-five minutes, no legal background assumed.

The EU AI Act at Work

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