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Welcome to Nature’s Source 

Company Overview

Onboarding schedule 

Day 1 - Administration

Values

Vision & Mission

Company Culture 

Metro relationship

Organizational Chart

Meet the Team

Employee Conduct & Expectations

Roles & Responsibilities 

Customer Service Training 

Product Knowledge and Sales Techniques 

Educational Brand Videos

Appendices 

List of Commonly Used Retail Terminologies 

Quiz

(PART 1)Virtual Learning - Setting the Stage for Success 

Welcome to the Essential Guide to New Employee Onboarding: Setting the Stage for Success! This course is designed to provide you with a comprehensive understanding of the onboarding process and how it can set the foundation for a successful and fulfilling career at Nature's Source.The course begins with an introduction to Nature's Source, including a company overview and onboarding schedule. This will give you a clear understanding of what to expect in the coming days and weeks, and help you to feel prepared and excited for this new chapter in your career.The first day of the onboarding process is split into two parts. In the morning, you will learn about Nature's Source's values, vision, and mission, as well as the company culture. This is an opportunity for you to understand the core principles that guide the company's decisions and actions, and to see how you fit into the bigger picture. You will also learn about the relationship with the metro and the organizational chart, which will help you to understand the structure of the company and how different teams and departments work together. You will also be introduced to the support office contacts, who will be available to provide guidance and support as you settle into your new role.In the afternoon, the focus shifts to more practical matters, such as employee conduct and expectations, roles and responsibilities. This is where you will learn about the specific expectations for your role, and the behaviors and attitudes that are valued at Nature's Source.The course also covers training and skills development, including product knowledge and sales techniques, customer service training, health and safety protocols, and POS system and other technologies. This training will ensure that you have the skills and knowledge needed to excel in your role and provide the best possible service to our customers.Additionally, the course covers ongoing support and feedback, including regular check-ins and performance reviews, encouraging questions and open communication, and opportunities for continued learning and development. This will help you to stay on track and continue to grow and develop in your role.The course concludes with a discussion on the impact of effective onboarding on employee retention and the role of onboarding in building a positive company culture. This will help you to understand the importance of the onboarding process and how it can set the stage for a successful and fulfilling career at Nature's Source.The appendices include a list of commonly used retail terminologies to further learning. We are thrilled to have you on board and look forward to supporting you as you start this new journey. Get ready to be a part of a great team and a positive working environment.

The Essential Guide to New Employee Onboarding: Setting the Stage for Success