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Module 2: Preparing for an Observation and Feedback Session

Building Connection and Trust

Needs Scoping and Observation Skills

Needs Scoping for Different Types of Officials

Module 3: Mastering Evidence-Based Observation Skills

Objective Observation

Techniques for Effective Observation

Evidence-Based Feedback

Module 4: Conducting Reflective Feedback Conversations

Reflective is Effective

The Tell–Ask Continuum

The GRIP Feedback Model

Module 5: Guiding the Development of an Action Plan

Official-Centred Action Planning

Developing an Official-Centred Action Plan

Using SMART Principles in Goal Setting

Module 6: Continuing the Coaching Relationship

The Officials Coach - Official Relationship

The 3-Step Mentoring Process: What? So What? Now What?

The GROW Model for Developing Officials

Quiz

Workbook Activity: Identifying Your Biases

Workbook Activity: Practising Evidence-Based Feedback

Workbook Activity: Creating SMART Goals

Workbook Activity: Applying SMART Principles to Your Own Practice

Checking Your Understanding: True/False – GROW

Survey

Online activity – Interactive scenario

Online learning design – Interactive hotspot activity

Online activity Drag and drop

Online activity Click-to-reveal cards

Final Reflective Activity Practising What We Preach

Welcome to "Supporting Sports Officials Through Observation, Feedback, and Mentoring," a comprehensive online course designed for sports administrators, referee coaches, and mentors dedicated to elevating the performance of sports officials. Officiating is a high-pressure job, and officials need robust support systems to thrive, improve, and stay in the game.

Welcome to "Supporting Sports Officials Through Observation, Feedback, and Mentoring," a comprehensive online course designed for sports administrators, referee coaches, and mentors dedicated to elevating the performance of sports officials. Officiating is a high-pressure job, and officials need robust support systems to thrive, improve, and stay in the game. This course provides you with the essential tools to become an effective officials coach. You will learn how to build trust and create a psychologically safe environment, ensuring that your feedback is received constructively. Dive deep into evidence-based observation techniques to minimize cognitive biases and accurately assess performance across various officiating environments—whether dynamic, stationary, criteria-based, or race-focused.

Beyond observation, this course helps you master the art of communication. You will explore the Tell-Ask Continuum and the GRIP (Goal, Reflection, Input, Plan) feedback model to conduct reflective conversations that foster problem-solving and confidence. Furthermore, you will guide officials in creating SMART, official-centered action plans tailored to their unique developmental needs. Finally, you will learn how to sustain this growth through ongoing mentoring using the 3-Step Mentoring Process (What? So What? Now What?) and the GROW model. By the end of this interactive journey, complete with workbook activities and real-world scenarios, you will be fully equipped to nurture, develop, and retain top-tier sports officials. Join us to transform your mentoring approach and make a lasting impact on the sports officiating community.

Supporting Sports Officials Through Observation, Feedback, and Mentoring

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            <p>Effective sports officiating is the backbone of fair and competitive athletics, yet the officials themselves often require dedicated support to refine their skills and navigate the high-pressure environments of their roles. This comprehensive course is designed to equip coaches, mentors, and administrators with the essential tools needed to foster the continuous growth of sports officials. By focusing on the critical pillars of observation, feedback, and mentoring, participants will learn how to cultivate a psychologically safe environment built on trust and active listening. The curriculum dives deep into the nuances of scoping developmental needs for various types of officials—whether dynamic, stationary, criteria-based, or race-focused—ensuring that every intervention is perfectly tailored to their unique practical scenarios.</p>

<p>Throughout this learning journey, you will master evidence-based observation techniques that minimize cognitive biases and yield objective, actionable data. The course transitions seamlessly from pre-observation planning to conducting highly effective, reflective feedback conversations using proven frameworks like the Tell-Ask Continuum and the GRIP model. Furthermore, you will be guided through the process of developing official-centered action plans utilizing SMART principles, ensuring that developmental goals are both achievable and impactful. Finally, by exploring the 3-Step Mentoring Process and the GROW model, you will discover how to sustain a long-term coaching relationship that empowers sports officials to solve problems, build confidence, and thrive in their careers. Interactive workbook activities, drag-and-drop exercises, and reflective scenarios are woven throughout the modules to bridge the gap between theory and real-world application.</p>
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