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Course Overview and Strategic Context

Program Introduction: Purpose, Outcomes, and Operating Model View

Strategic Role of Warehouses in the End-to-End Supply Chain

Network and Site Strategy

Network Footprint Design: Number and Type of Facilities

Site Selection and Location Analysis

Facility Design and Layout Engineering

Warehouse Layout Principles and Material Flow Design

Storage Systems, Racking, and Space Optimization

Core Warehouse Processes and Controls

Receiving, Quality, and Put-Away

Replenishment, Picking, Packing, and Shipping

Digital Enablement and Automation

Warehouse Systems: WMS, WES, WCS, and Data Architecture

Automation and Robotics: From Conveyors to AMRs and AS/RS

Risk, Safety, Compliance, and Sustainability

Safety, Ergonomics, and Regulatory Compliance

Resilience and Sustainability in Warehouse Operations

Performance Management and Financial Governance

KPIs, Cost-to-Serve, and Continuous Improvement

Financial Modeling and Executive Decision Frameworks

Capstone and Application

Translating Strategy into a Warehouse Blueprint

Knowledge Checks

Quiz: Strategic Role and Objectives of Warehouses

Quiz: Network Footprint and Site Selection

Quiz: Facility Layout and Material Flow

Quiz: Storage Systems and Space Optimization

Quiz: Receiving and Put-Away Controls

Quiz: Replenishment, Picking, Packing, and Shipping

Quiz: Warehouse Systems and Data

Quiz: Automation and Robotics Economics

Quiz: Safety, Compliance, and Sustainability

Quiz: Financial Modeling and Executive Decisions

Strategic Warehouse Design and Operations: Network, Technology, and Performance is a practitioner-built course that helps supply chain and operations leaders transform warehouses from cost centers into strategic assets. You will connect enterprise strategy to a right-sized network footprint, translate site selection into resilient capacity, and engineer facilities for safe, efficient, and scalable flow. From receiving to shipping, you’ll learn how process design, data, and automation work together to boost service, reduce total landed cost, and enable growth. The program demystifies WMS/WES/WCS roles, shows when robotics and AS/RS make sense, and equips you with governance and financial models that stand up in the boardroom. Through actionable frameworks, checklists, and scenario planning, you’ll design a cohesive operating model—linking network, layout, workforce, technology, and KPIs. By the end, you’ll build a warehouse blueprint and implementation roadmap that improves OTIF, accuracy, and productivity while managing risk, compliance, and sustainability. Ideal for leaders modernizing DCs, launching e-fulfillment nodes, or evaluating automation, this course blends strategic context with step-by-step design guidance you can apply immediately.

Strategic Warehouse Design and Operations: Network, Technology, and Performance

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            <p>Warehouses are strategic assets that balance service, cost, and resilience across the end-to-end supply chain. This course provides a structured operating-model view of warehouse strategy—linking network footprint, facility engineering, core processes, digital enablement, workforce, governance, and performance management. Designed for supply chain and operations managers, it translates enterprise goals into warehouse objectives and KPIs, showing how choices in layout, systems, and automation drive total landed cost, customer experience, and sustainable growth. Each module builds toward a cohesive blueprint that aligns commercial priorities with operational realities, from service radius and inventory positioning to safety, compliance, and financial stewardship.</p>

<p>The learning journey starts with the strategic role of warehouses within make–source–deliver–return, then moves to network and site strategy—evaluating single vs. multi-node footprints, e-fulfillment and cross-dock options, and location analysis using gravity modeling and sensitivity testing. Facility design modules cover zoning, material flow, slotting, and storage systems with attention to safety codes, scalability, and space utilization. Core process modules address receiving, put-away, replenishment, picking, packing, and shipping—anchored by KPIs such as OTIF, dock-to-stock time, accuracy, UPH/LPH, and cost-to-serve. Digital enablement explores WMS/WES/WCS architectures, integration with ERP/TMS/OMS, and analytics-driven exception management, while automation content examines the business case for conveyors, AMRs, shuttles, and AS/RS with TCO and change management considerations. Risk, safety, and sustainability modules embed OSHA/EHS practices, ergonomics, hazardous handling, energy efficiency, and continuity planning. The program culminates in a capstone that synthesizes network, site, layout, process, systems, and workforce into an implementation roadmap with staged investments, benefits tracking, and cross-functional alignment—reinforced by knowledge checks that validate mastery at each step.</p>
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