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How the desk creates the risk

The promise that drives the van

Designing schedules that survive scrutiny

Check: the guarantee

Delivery promises, app incentives and rosters are systems of work in law. How time pressure becomes the business's liability, and how to design it out.

Nobody tells a van driver to run the orange light. The delivery promise does it for them.

Scheduling and Time Pressure

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>