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Sales Psychology & Mindset

Sound INSTANTLY Charismatic
(Even If You're Shy!)

Sales & Soft Skills Mastery

The Reality Of Cold Calling

Quick Start

Soft Skills

Soft Skills Mastery

The COMM Confidence & Success Toolkit

Objection Handling

The Boomerang Effect

From “Not Interested” to a Sale

Call Flow Mastery

Introduction

Value Bridge

The Pivot Point

Mastering the Questions

Call Backs

Callbacks: Your Golden Database

The Callback Program

Why Callbacks Matter
(The Heart of Your Sales Ratio)

How to Leverage Callbacks Like a Top Performer

Vicidial System

Using Vicidial: The Grey Screen
(Live Dialler Interface)

Vicidial - Dispositions

Network & Equipment

Your Pre-Dial Checklist

When to LOG A TICKET (Non-negotiable)

What Good Voice Quality Sounds Like

Headsets — What You MUST Use

Headset Microphone Positioning
(2-Finger Rule)

Network Requirements

Always Be Proactive!

Knowledge Quiz

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Your Acknowledgment

Confirmation

Badge Card

$ (USD)

Sale Ratio Management

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