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The foundations of problem definition

Welcome: why problem definition matters

Symptoms, causes and underlying needs

Gathering evidence before framing

Knowledge check: defining the problem

Reframing: challenging assumptions and shifting perspectives

Recognising hidden assumptions

Perspective shifting: seeing the challenge through other eyes

Reframing techniques

Avoiding common framing traps

Knowledge check: reframing

Writing actionable How Might We statements

What makes a strong How Might We question?

From vague challenge to HMW: a step-by-step method

Examples: improving weak HMW statements

Choosing and refining the best HMW prompt

Practical workshop: create your own HMW statements

Final knowledge check: problem framing

Learn to define the right problem before solving it. This practical course covers evidence-based problem definition, challenging assumptions, perspective shifting, reframing techniques and writing actionable How Might We (HMW) statements.

Learn to challenge assumptions, shift perspectives and turn vague challenges into focused, actionable How Might We questions.

Reframing & Problem Definition

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