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Why Recognition Matters

Why people really leave

What recognition actually does

Building the Recognition System

The three parts of a recognition system

Recognition: diagnostic questions

Recognition: action steps

Quiz: Building the Recognition System

Recognition in Practice

Recognition that backfires

Recognition for different people

Recognition: action steps for your team

Quiz: Recognition in Practice

Retention and the Bigger Picture

Recognition as part of retention

Quiz: Recognition as a Retention System

Survey: Course Feedback and Action Commitment

Why people stay, and how to build recognition that is a retention system, not a hollow gesture.

People do not leave jobs. They leave managers who never notice the work.

Recognition as a Retention System: Why People Stay

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