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The foreign guest decision

Start with the guest decision

Four guest intents, four kinds of reassurance

Scenario: what does this guest need next?

Use the three-line Guest Intent Card

Self-check: how does your team read an inquiry?

Apply it to a fictional inquiry

Read intent and choose the reassurance a foreign guest needs next.

Read four guest intents, choose the right reassurance, and use a three-line inquiry card. About 10 minutes.

$ (USD)

Guest Intent

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>