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6.1 Overview of Managerial Decision-Making

Lecture video 6: Introduction and 6.1 Overview of Managerial Decision-Making

What are the basic characteristics of managerial decision-making?

Deciding When to Decide

What's the Right (Correct) Answer?

What's the Right (Ethical) Answer?

Brewing Sustainable Success

Discussion Questions

6.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems

Lecture video 6.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems

What are the two systems of decision-making in the brain?

Reactive Decision-Making

Reflective Decision-Making

The Role of Emotions

6.3 Programmed and Nonprogrammed Decisions

Lecture video 6.3 Programmed and Nonprogrammed Decisions

What is the difference between programmed and nonprogrammed decisions?

Programmed Decisions

Nonprogrammed Decisions

The Decision-Making Process

6.4 Barriers to Effective Decision-Making

Lecture video 6.4 Barriers to Effective Decision-Making

What barriers exist that make effective decision-making difficult?

Bounded Rationality

Escalation of Commitment

Time Constraints

Uncertainty

Personal Biases

Conflict

Satya Nadella's Transformation of Microsoft

6.5 Improving the Quality of Decision-Making

Lecture video 6.5 Improving the Quality of Decision-Making

How can a manager improve the quality of her individual decision-making?

The Importance of Experience

Techniques for Making Better Programmed Decisions

Techniques for Making Better Nonprogrammed Decisions

Step 1: Recognizing That a Decision Needs to Be Made

Step 2: Generating Multiple Alternatives

Step 3: Analyzing Alternatives

Step 4: Selecting an Alternative

Step 5: Implementing the Selected Alternative

Step 6: Evaluating the Effectiveness of Your Decision

Rob Ault, Project Manager, Bayside Community Church

6.6 Group Decision-Making

Lecture video 6.6 Group Decision-Making

What are the advantages and disadvantages of group decision-making, and how can a manager improve the quality of group decision-making?

Advantages of Group Decisions

Disadvantages of Group Decisions

How to Form a Quality Group

Knowledge Check:

Knowledge Check 6.1 Overview of Managerial Decision-Making

Knowledge Check What are the basic characteristics of managerial decision-making?

Knowledge Check Deciding When to Decide

Knowledge Check What's the Right (Ethical) Answer?

Knowledge Check 6.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems

Knowledge Check  Reactive Decision-Making

Knowledge Check Reflective Decision-Making

Knowledge Check 6.3 Programmed and Nonprogrammed Decisions

Knowledge Check The Decision-Making Process

Knowledge Check 6.4 Barriers to Effective Decision-Making

Knowledge Check Bounded Rationality

Knowledge Check Escalation of Commitment

Knowledge Check Personal Biases

Knowledge Check 6.5 Improving the Quality of Decision-Making

Knowledge Check Step 2: Generating Multiple Alternatives

Knowledge Check Step 6: Evaluating the Effectiveness of Your Decision

Knowledge Check 6.6 Group Decision-Making

Knowledge Check Advantages of Group Decisions

Welcome to "Principles of Perception and Managerial Decision Making," a comprehensive online course designed to transform the way you approach problems, evaluate alternatives, and execute strategies in a professional environment. Every day, managers face a barrage of choices ranging from routine operational tasks to complex, high-stakes strategic dilemmas.

Welcome to "Principles of Perception and Managerial Decision Making," a comprehensive online course designed to transform the way you approach problems, evaluate alternatives, and execute strategies in a professional environment. Every day, managers face a barrage of choices ranging from routine operational tasks to complex, high-stakes strategic dilemmas. How do you know when to rely on your gut and when to pause for deep analytical reflection? This course dives deep into the cognitive mechanics behind decision-making, exploring the brain's reflective and reactive systems, and the profound impact of emotions on our choices. You will learn to distinguish between programmed and nonprogrammed decisions and master a robust six-step decision-making process. Furthermore, we will uncover the hidden psychological barriers that derail effective choices—such as bounded rationality, escalation of commitment, personal biases, and time constraints—equipping you with practical tools to overcome them. Through engaging modules, real-world case studies like Satya Nadella's transformation of Microsoft, and comprehensive quizzes, you will discover how to improve both individual and group decision-making quality. You will also explore the ethical dimensions of management and learn how to brew sustainable success within your teams. Whether you are an aspiring leader, a project manager, or an experienced executive, this course will sharpen your perception, enhance your ethical judgment, and empower you to drive impactful results in your organization. Enroll today to unlock the secrets of effective managerial choices!

Chapter 6 Principles of Perception and Managerial Decision Making

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            <p>Effective leadership hinges on the ability to make sound, timely decisions in complex and often unpredictable environments. "Principles of Perception and Managerial Decision Making" delves into the intricate cognitive processes and practical frameworks that drive organizational choices. By exploring how the human brain processes information through both reflective and reactive systems, this course uncovers the profound impact of perception and emotion on the choices managers make every day. Learners will examine the fundamental characteristics of managerial decision-making, discovering not only how to identify the correct and ethical answers but also how to strategically determine the precise moment when a decision must be made.</p>

<p>Beyond the underlying psychology, the curriculum offers a comprehensive breakdown of the structural elements of decision-making. Participants will learn to distinguish between programmed and nonprogrammed decisions while navigating common barriers that derail effective choices, such as bounded rationality, escalation of commitment, time constraints, and personal biases. To bridge the gap between theory and practice, the course outlines a robust six-step process for improving individual decision quality, from generating alternatives to evaluating final outcomes. Furthermore, it addresses the unique complexities of group decision-making, equipping future leaders with the strategies needed to harness collective intelligence, mitigate group disadvantages, and form high-performing teams capable of driving sustainable success.</p>
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