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Welcome and purpose

Welcome to the Workshop Series

What generative AI does

How Language Models Produce Text

Quiz: How AI Generates Answers

Safe and responsible use

What Stays Out of External AI Tools

Quiz: Safe Inputs for Exercises

Check results critically

Hallucinations, Bias and Invented Sources

Quiz: Handling a Cited Source

Prompting essentials

Role – Task – Context – Constraints

Quiz: Recognising a Complete Prompt

Mini Exercise: Draft a Meeting Checklist

Ready for session 1

Your Checklist Before Session 1

A 15–20 minute preparation course for quality management professionals with little or no experience in generative AI. It covers how AI generates text, safe use, critical checking of results and first structured prompts.

A short, practical preparation for quality management professionals. In 15 to 20 minutes you learn what generative AI can do, where its limits are, how to use it safely and how to write your first useful prompts, so you can start the first live session with confidence.

Pre-Game: Generative AI Basics for Our Workshop Series

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>