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PHCS Induction Training

Prerequisite – Mandatory Certificate

Welcome & Introduction

Role-Specific Overview

Compliance & Documentation

Systems Training

Policies & Procedures

Performance & Development

Behaviour At Work

Work Health & Safety (WHS)

Incident Reporting & Restrictive Practices

Infection Control & Chemical Management

Medication Management

Employment Conditions & Entitlements

Knowledge Check

Quiz – Compliance Certificates & Screening

Quiz – Policies, Privacy, and Standards

Quiz – WHS (Work Health & Safety)

Quiz – Sharing Personal Contact Information

Quiz – Medication Management

Quiz – Infectious Disease Control

Quiz – Incident Reporting

Quiz – Employment Hero

Quiz – ShiftCare and Mileage Compliance

Acknowledgment & Sign-Off

Induction Feedback Survey

Badge Card

$ (USD)

Peel HCS New Employee Induction and Compliance Readiness is a streamlined, step-by-step onboarding experience designed to help new staff become confident, compliant, and ready to deliver exceptional support from day one. This practical program combines essential orientation, role-specific guidance, policy awareness, and systems training with short knowledge checks to ensure understanding and accountability. Built around real operational needs at Peel HCS, the course clarifies mandatory certificates and screening, documents and acknowledgements, core policies and procedures, ShiftCare workflows, mileage and attendance rules, and workplace culture expectations. Learners move through a clear pathway—from prerequisites and welcome, to compliance, development, and sign-off—so nothing is missed and every requirement is recorded. By the end, new employees will know exactly how to operate within Peel HCS standards, protect client privacy and safety, uphold ethical practice, and use the right tools to deliver quality care. If you’re joining Peel HCS, this induction is your fastest route to feeling prepared, supported, and compliant.

PHCS Inc. Employee Induction & Orientation Module

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            <p>Peel HCS New Employee Induction and Compliance Readiness is a structured, step-by-step pathway designed to equip you with everything needed to start confidently, safely, and compliantly. You will begin with a prerequisite mandatory certificate to ensure baseline readiness, then move into a clear introduction to Peel HCS, our purpose, and how your role contributes to quality care. The course continues with a role-specific overview so you understand expectations, responsibilities, and how your work connects with colleagues, clients, and outcomes. Each step builds on the last to help you feel prepared from day one.</p>

<p>Compliance sits at the heart of this induction. You will complete essential documentation, learn the systems you will use daily (including ShiftCare), and review core policies and procedures covering privacy, conduct, safety, and service standards. Performance and development are included to set you up with goals, feedback channels, and growth pathways, while a focus on workplace culture supports respectful, inclusive collaboration. Quizzes throughout reinforce understanding in areas like certificates and screening, documentation, privacy, ShiftCare and mileage, and attendance. The program concludes with an acknowledgement and sign‑off, followed by a short feedback survey so you can help us continually improve the induction experience.</p>
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