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Welcome

Our Journey and Purpose

Our Journey

Our Purpose

What Does The Future Look Like?

The Lott Way: Culture and Core Values

What is 'The Lott Way'?

Humble Confidence

Do the Right Thing

Exceed Expectations

Contagious Positivity

Extreme Ownership

The Lott Way: Proven Processes and Roles

The Lott Way: Our Proven Process

The Lott Way: It's all about 'First Impressions'

The Lott Way: What's your role?

Clinical Management

What Is Our Product?

Our Services and Differentiators

Organizational Chart

What is Employment Testing?

Why a Fitness Center?

We Never Discharge our Patients!

Knowledge Checks

Quiz: Our Journey and Purpose

Quiz: The Lott Way and Core Values

Quiz: Proven Process and First Impressions

Quiz: Roles, Structure, and Clinical Management

Quiz: Services and Long-Term Engagement

Course Feedback

Survey: Onboarding Experience and Confidence

Onboarding to The Lott Way: Purpose, Values, and Excellence is your fast track to understanding who we are, why we exist, and how we consistently deliver world-class care and service. Designed for new team members across clinical and non-clinical roles, this onboarding experience brings our journey, purpose, and future vision to life—then translates them into clear expectations for day-to-day excellence. You’ll explore The Lott Way: a culture built on humble confidence, doing the right thing, exceeding expectations, contagious positivity, and extreme ownership. You’ll also learn our proven processes, the importance of first impressions, and how every role contributes to a seamless, patient-centered experience. We’ll unpack our organizational structure, clinical management standards, and the differentiators behind our services—from employment testing to our integrated fitness center. Most importantly, you’ll understand our long-term commitment to those we serve—why we never truly “discharge” patients, and how ongoing relationships define our product. With concise lessons, knowledge checks, and a closing survey, this course ensures you’re confident, aligned, and ready to contribute from day one. Join us to embed The Lott Way into your work and help shape a future defined by purpose, values, and excellence.

Onboarding to The Lott Way: Purpose, Values, and Excellence

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            <p>Onboarding to The Lott Way: Purpose, Values, and Excellence is designed to connect you with who we are, why we exist, and how we consistently deliver standout results. You’ll begin by exploring our journey and the purpose that anchors every decision, then look ahead to what the future holds for our organization and the communities we serve. This foundation sets the stage for understanding The Lott Way—our distinctive culture, our standards for excellence, and the mindset that shapes every interaction.</p>

<p>As you progress, you’ll dive into the core of our culture: Humble Confidence, Doing the Right Thing, Exceeding Expectations, Contagious Positivity, and Extreme Ownership. These values come to life through our proven processes, where first impressions matter and every role contributes to a seamless experience. You’ll learn how we organize our teams, manage clinical excellence, and define our “product” so that our services stand apart. Finally, you’ll discover what differentiates us—our organizational clarity, our approach to employment testing, the strategic role of a fitness center, and our commitment to long-term patient relationships embodied in the belief that we never truly discharge our patients. Knowledge checks will help you confirm understanding, and a closing survey captures your onboarding experience and confidence as you embrace The Lott Way.</p>
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