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Dire et écouter en négociation

Le canal verbal : mots, rythme, structure

Le canal non verbal : présence et lecture

Quiz — Communication

Maîtriser les canaux verbaux et non verbaux de la négociation : posture, reformulation, questions ouvertes et gestion des silences.

Ce que vous dites compte ; la manière dont vous le dites décide souvent. Travaillez voix, posture, reformulation et silences.

Communication verbale et non verbale

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>