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Welcome and Company Overview

Welcome & Role

About Master Principles Of Accounts

Vision & Mission

Our Story & Credibility

What We Offer

Students, Teaching, and Operations

Students We Serve

Our Teaching Approach

Class Formats & Operations

Business Hours & Communication

Brand & Service Standards

VA Role, Expectations, and Tools

Your Working Hours & Availability

Time Tracking & Nifty

Core Responsibilities (Admin)

Core Responsibilities (Communication Support)

Core Responsibilities (Marketing Support)

Quality & Confidentiality Expectations

Communication & Working Style

Tools You Will Be Using

Your First Week and Next Steps

First Week Focus

Questions & Next Steps

Knowledge Checks

Quiz: Company Overview and Values

Quiz: Vision, Mission, and Core Values

Quiz: Operations and Communication Standards

Quiz: VA Responsibilities and Quality Expectations

Quiz: Tools, Time Tracking, and First Week

Course Feedback

Survey: Onboarding Experience and Clarity

Accelerate your success as a Virtual Assistant with MPOA VA Onboarding: Mission, Values, and Role Mastery. Designed specifically for new MPOA VAs, this practical onboarding course aligns you with our vision, mission, and service standards while preparing you to perform with confidence from day one. You’ll learn who we are, who we serve, and how our teaching approach, operations, and brand standards come together to deliver an exceptional experience to students and stakeholders. Then, you’ll dive into your role: hours and availability, time tracking, communication norms, core responsibilities across admin, communication, and marketing support, and the quality and confidentiality expectations that define excellence at MPOA. We’ll also cover the essential tools you’ll use, how to organize your first week for quick wins, and how to navigate questions and next steps. Built with clear examples, high-level overviews, and knowledge checks, this onboarding ensures you understand what great looks like at MPOA—and how to deliver it consistently. If you’re ready to embody our values, master your responsibilities, and become a trusted, proactive team member, this is your roadmap.

MPOA VA Onboarding

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            <p>MPOA VA Onboarding: Mission, Values, and Role Mastery is designed to equip new virtual assistants with a clear understanding of who we are, what we stand for, and how your role contributes to our impact. You will begin with an overview of the company, our story, and the services we provide—anchored by our vision, mission, and core values. These foundational elements frame every decision, interaction, and deliverable, ensuring you can align your daily work with organizational priorities and brand standards.</p>

<p>As you progress, you will explore the students we serve, our teaching approach, and how classes and operations are structured, including expected communication practices and business hours. The course then transitions into practical role mastery: your working hours and availability, time tracking with Nifty, and the core responsibilities across admin, communication, and marketing support. You will also learn our expectations for quality and confidentiality, preferred communication and working styles, and the high-level tools you will use. The final section sets you up for success in your first week and outlines next steps. Knowledge checks throughout will validate your understanding, and a closing survey will help us continuously improve the onboarding experience.</p>
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