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Welcome & Identifying Stakeholders

Leading People Is the Job

Who Counts as a Stakeholder

Finding Stakeholders Early & Their Relationship Attributes

Analyzing & Assessing Stakeholders

Stakeholder Analysis & the Stakeholder Register

Stakeholder Mapping: Power/Interest Grid (and Friends)

Directions of Influence & the Salience Model

Expectations & Perceptions

Capturing Perceptions & Stakeholder Feedback

Identifying & Aligning Expectations (incl. Kano, Internal/External)

Success Criteria, KPIs & the Business Case

Developing a Common Vision

Ensuring & Promoting a Shared Vision (Charter & Vision Statement)

Keeping the Vision Current & Outcomes Over Deliverables

Root Cause of Vision Misunderstandings (5 Whys & Fishbone)

Planning & Managing Communication

Communication Strategy & the Kickoff Meeting

The Communications Management Plan & Reporting

Checkpoint Quiz

Checkpoint: Who Counts as a Stakeholder

Checkpoint: Power/Interest Grid Strategy

Checkpoint: The Public Register Rule

Checkpoint: Deliverable vs Outcome

Checkpoint: Communication Approaches

Checkpoint: Root Cause with the 5 Whys

Hands-on Practice

Practice: Place Stakeholders on the Power/Interest Grid

🎧 Audio

Listen: Episode 14 — Stakeholders Performance Domain

The People domain begins: find and analyze stakeholders, build a shared vision and project charter, and plan and manage communication. Beginner-friendly Part 1 of the PMP People domain.

The People domain is the single largest slice of the PMP exam, and it starts here. You'll learn to find the people who can make or break your project, map their power and interest, forge one shared vision, and plan communication that keeps everyone aligned.

Module 3: Stakeholders, Vision & Communication (People Pt.1)

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