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Les interfaces critiques entre équipes

Où se perdent les informations entre services

Structurer la coordination opérationnelle

Quiz — Coordination

Coordonner efficacement les équipes quai, exploitation et transport pour fluidifier les opérations et éviter les ruptures de coordination entre services.

La plupart des retards et des erreurs ne naissent pas dans une seule équipe — ils naissent à l'interface entre les équipes. Ce mini-cours vous apprend à structurer la coordination entre le quai, l'exploitation et le transport pour que l'information circule sans perte.

Mini-cours 23 — Coordination quai, exploitation et transport

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