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La méthode des 5 Pourquoi

Remonter à la cause racine en 5 questions

Le diagramme d'Ishikawa (les 5M)

Quiz — Analyse des causes

Analyser les causes profondes des problèmes récurrents pour les résoudre durablement, et non les gérer indéfiniment.

Gérer les mêmes problèmes chaque semaine est épuisant et coûteux. Ce mini-cours vous apprend à remonter aux causes profondes avec deux méthodes simples : les 5 Pourquoi et le diagramme d'Ishikawa.

Mini-cours 22 — Analyser les causes pour agir durablement

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