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Training Manual: Utilizing the Jobber App for Field Operations

Introduction to Jobber

Key Features for Field Teams

Increased Efficiency

Client Transparency

Accessing the Jobber App

Download & Login

Open and Configure

Navigating the Dashboard

Checking In to a Job

Open Today's Schedule

Review Job Details

Tap "Check In"

Adding Pre-Job Notes

Documenting Work: Notes & Photos

Adding Notes During the Job

Taking and Uploading Photos

Before & After Documentation

Issues & Concerns

Client Approvals

Why Documentation Matters

Checking Out of a Job

Completing the Job

Final Review

Check Documentation

Tap "Check Out"

Add Final Notes

Post-Job Steps

Client Confirmation

Office Communication

Best Practices for Success

Consistency

Communication

Proactive Updates

Professional Language

Appropriate Urgency

Data Security

Common Issues Chart

Knowledge Checks

Quiz: Accessing the Jobber App

Quiz: Navigating the Dashboard

Quiz: Checking In and Location Services

Quiz: Documenting Work

Quiz: Checking Out and Post-Job Steps

Mastering Jobber Mobile: Field Navigation, Scheduling, and Time Tracking is a practical, step-by-step course designed for new and experienced field staff at Eternal Tree & Landscape and similar service-based teams. Learn exactly how to use the Jobber mobile app to access schedules, check in and out of jobs, capture notes and photos, and keep your office and clients informed in real time. From first login to final sign-off, you’ll follow a clear workflow that improves communication, boosts efficiency, and delivers professional transparency on every visit. Inside, you’ll practice opening today’s schedule, reviewing job details, enabling GPS/location services, and documenting work with before-and-after photos and client approvals. You’ll also cover best practices for professional language, proactive updates, and data security, plus quick troubleshooting for common app issues like GPS not working or photo upload failures. Interactive knowledge checks make sure you’re confident before you hit the field. Whether you’re onboarding a new crew member or upleveling your current team, this course turns Jobber into your daily advantage—saving time, reducing errors, and elevating the client experience from the palm of your hand.

Mastering Jobber Mobile: Field Navigation, Scheduling, and Time Tracking

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            <p>Field work at Eternal Tree & Landscape depends on clear schedules, accurate time tracking, reliable navigation, and thorough documentation. Mastering Jobber Mobile: Field Navigation, Scheduling, and Time Tracking is designed specifically for new and experienced team members to standardize how we plan our day, arrive on site, clock time, capture notes and photos, and communicate with both the office and our clients. You’ll learn how Jobber streamlines your daily workflow—from opening your schedule and checking in, to logging progress, resolving issues, and checking out—so every visit is efficient, professional, and fully recorded.</p>

<p>This course follows a practical, step-by-step path. We start with what Jobber is and why we use it in the field, highlighting key features that improve communication, transparency, and efficiency. You’ll then access the app, configure settings, and navigate the dashboard. From there, we cover checking in to a job, enabling location services, and adding pre-job notes. You’ll practice documenting work with notes and photos (including before-and-after sets), flagging issues, and collecting client approvals. Finally, you’ll complete check-out, finalize documentation, and handle post-job communication with the office. To ensure confidence and consistency, you’ll find troubleshooting tips, best practices for professional communication and data security, and short knowledge checks across the course. By the end, you’ll be able to use Jobber Mobile confidently to execute each job the Eternal Tree & Landscape way—organized, safe, and client-focused.</p>
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