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Welcome to JNF-USA Travel and Missions

Getting Started with JNF-USA Travel and Tours 101

Decoding Travel Options: Missions, Tours, and Visits

Exploring the Types of JNF-USA Travel

Missions vs. Tours: What's the Difference?

Navigating Individual Donor Visits

Our Team: Understanding Roles and Responsibilities

Who Does What on the Team?

Meet the Mission and Tour Professional

Pre, During, and Post-Trip Roles and Responsibilities

Processing Requests: Systems and Workflows

Finding Essential Resources on Salesforce

Mastering the Travel Interest Process

Using the Visitor Form Effectively

Resources

Additional Resources

Knowledge Checks: Travel and Missions Quizzes

Quiz: JNF-USA Travel Fundamentals

Quiz: Missions Versus Tours

Quiz: The Trip Lifecycle

Quiz: Processing VIS Forms and Interests

Course Feedback: Travel and Missions Surveys

Survey: Travel Fundamentals Comfort Level

Survey: Understanding Team Roles

Survey: Systems and Salesforce Readiness

$ (USD)

Mastering JNF-USA Travel and Missions: Operations and Systems is a practical, step-by-step course designed to onboard and upskill professionals who plan, promote, and deliver transformational Israel travel for Jewish National Fund-USA. From understanding the mission-driven purpose of travel to clarifying the differences between missions, tours, and individual donor visits, you’ll gain the clarity and confidence to operate within JNF-USA’s standards and systems. Explore how travel deepens donor engagement and philanthropy, learn the structure of the Travel & Missions teams in the U.S. and Israel, and see how lay leaders and Mission/Tour Professionals collaborate to create meaningful experiences. You’ll also get hands-on with the processes that keep everything running smoothly—where to find resources in Salesforce, how to capture and route travel interest, and how to submit accurate VIS (Visitor) forms for customized donor days. Each section includes clear objectives, quizzes to reinforce learning, and surveys to gauge your readiness. Whether you support recruitment, logistics, or donor stewardship, this course equips you with the terminology, workflows, and best practices to deliver seamless trips that connect donors to the land and people of Israel—before, during, and long after they travel.

JNF-USA Travel and Missions: Operations and Systems

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            <p>Stepping into the world of JNF-USA means realizing quickly that travel isn't just about logistics; it’s the primary bridge connecting our donors to the land and people of Israel. This course is designed to give you a clear roadmap of how our Travel and Missions department operates, from the foundational goals that drive our work to the specific terminology you’ll hear every day. You’ll explore the nuances between high-impact missions and standard tours, and learn how we tailor individual donor visits to foster lifelong philanthropic relationships. By the end of these modules, you’ll understand exactly how a trip to Israel transforms a donor’s perspective and strengthens their commitment to our mission.</p>

<p>Beyond the "why," we are going to dive deep into the "how." You’ll get to know the moving parts of our team structure, including the collaborative dance between our USA-based staff, our colleagues on the ground in Israel, and our dedicated Lay Leaders. We’ll walk through the entire lifecycle of a trip—covering everything from recruitment and pre-trip prep to the essential post-trip stewardship that keeps the momentum going. Plus, we’ll get practical with the systems that keep us organized. You’ll learn how to navigate Salesforce to find resources, manage travel interests, and master the Visitor (VIS) Form process. This training ensures you have the tools and knowledge to support our travelers and contribute to a seamless, meaningful experience for every donor.</p>
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