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Section 1: Course Orientation and Incident Response Basics

Module 1: What a Data Breach Is and Why Incident Response Matters

Module 2: Incident Response Frameworks You Can Use (NIST and Simple Variants)

Section 2: Preparation Before the Breach (The Most Important Step)

Module 3: Build a Basic Incident Response Plan and Team

Module 4: Know Your Data and Systems (Scope and Priorities)

Module 5: Logging, Monitoring, and Alerts for Beginners

Section 3: Detection and Triage (Confirm What Happened)

Module 6: Detect and Confirm a Data Breach (First Hour Checklist)

Module 7: Scope the Incident Without Overcomplicating It

Section 4: Containment (Stop the Bleeding)

Module 8: Immediate Containment Actions (Accounts, Email, and Devices)

Module 9: Evidence Preservation and Safe Handling (Beginner-Friendly)

Section 5: Eradication and Recovery (Remove the Cause and Restore Operations)

Module 10: Eradication Steps (Remove the Cause and Restore Operations)

Module 11: Recovery Steps (Restore Services and Prevent Re-Infection)

Section 6: Communication, Notifications, and Documentation

Module 12: Internal and External Communication During a Breach

Module 13: Reporting and Notifications (Practical, Non-Legal Advice)

Section 7: Post-Incident Improvement (Make the Next Response Easier)

Module 14: Lessons Learned and Simple Process Improvements

Module 15: Quick-Start Incident Response Toolkit (Templates and Checklists)

Section 8: Knowledge Checks (Quizzes)

Quiz 1: Incident Response Fundamentals and Framework Phases

Quiz 2: Preparation and Readiness Essentials

Quiz 3: Detection, Triage, and Scoping

Quiz 4: Containment and Evidence Handling

Quiz 5: Eradication, Recovery, and Post-Incident Improvement

Section 9: Course Wrap-Up and Feedback

Course Survey: Incident Response Framework Confidence and Next Steps

Mastering Incident Response Frameworks for Small Business Leaders is a practical, non-technical course that shows founders, operations managers, and IT leads exactly how to prepare for, detect, and respond to security incidents without big-enterprise budgets. Built around beginner-friendly frameworks such as NIST’s incident response phases—adapted for small teams—you’ll learn how to turn chaos into a clear, step-by-step playbook. Through concise lessons, you’ll build a basic incident response plan, define roles and contacts, set up essential logging and alerts, and run a first-hour checklist to confirm what happened and what to do next. You’ll practice scoping an incident, containing compromised accounts and devices, preserving evidence safely, and coordinating communications with staff, vendors, and customers. Finally, you’ll drive eradication, recovery, and continuous improvement so each incident becomes easier to handle than the last. By the end, you’ll have a ready-to-use toolkit—checklists, worksheets, and communication templates—so your business can minimize downtime, reduce costs, protect customer trust, and recover faster when incidents occur.

Mastering Incident Response Frameworks for Small Business Leaders

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            <p>Small business leaders often operate under the misconception that their size makes them invisible to cyber threats, yet the reality is that limited resources frequently make them more vulnerable to phishing, misconfigurations, and ransomware. When a data breach occurs, the difference between a minor setback and a business-ending catastrophe often lies in the speed and structure of the response. This course provides a comprehensive roadmap for navigating these high-pressure situations by leveraging established incident response frameworks, such as NIST, and adapting them into practical, actionable steps. Participants will move beyond reactive panic to a state of proactive readiness, learning to define sensitive data, identify common breach causes, and understand the critical phases of a structured response: preparation, detection, containment, eradication, recovery, and learning.</p>

<p>Throughout the modules, the focus remains on practical application rather than theoretical complexity. Leaders will learn how to build a lean incident response team, establish clear escalation paths, and implement logging and monitoring systems that provide early warning signs of trouble. The curriculum covers the "first hour" checklist for confirming a breach, methods for stopping the "bleeding" through account and device containment, and the safe handling of evidence to support future investigations. Beyond the technical aspects, the course emphasizes the human element of a crisis, offering templates for internal and external communications and guidance on navigating the legal and regulatory notification requirements. By the conclusion of this training, small business owners and managers will possess a customized toolkit of checklists and playbooks designed to protect their reputation, maintain customer trust, and ensure long-term operational resilience.</p>
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