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1. Introduction to Heuristic Evaluation

What is Heuristic Evaluation?

Why Heuristic Evaluation Matters

Heuristic Evaluation vs. Usability Testing

Quiz: Introduction to Heuristic Evaluation

2. Foundations and Process

Where it Fits in the UX Lifecycle

What Is a Usability Heuristic?

Origin of the Heuristics

Strengths and Limitations

The Step-by-Step Process

Quiz: Foundations and Process

3. The 10 Usability Heuristics (Part 1)

Heuristic 1: Visibility of System Status

Heuristic 2: Match Between System & Real World

Heuristic 3: User Control & Freedom

Heuristic 4: Consistency & Standards

Heuristic 5: Error Prevention

Quiz: Heuristics 1-3

Quiz: Heuristics 4-5

4. The 10 Usability Heuristics (Part 2)

Heuristic 6: Recognition vs. Recall

Heuristic 7: Flexibility & Efficiency

Heuristic 8: Aesthetic & Minimalist Design

Heuristic 9: Help Users Recognize, Diagnose, and Recover from Errors

Heuristic 10: Help & Documentation

Quiz: Heuristics 6-8

Quiz: Heuristics 9-10

5. Severity Ratings and Prioritization

What Is a Severity Rating?

Nielsen's Severity Scale (0-4)

Triage and Required Actions

Quiz: Severity Factors

Quiz: Applying the Severity Scale

6. Documentation and Reporting

5 Essential Components of a Finding

Example Report Structure

From Report to Decision

Quiz: Reporting Best Practices

Quiz: Structuring the Evaluation Report

7. Summary and Key Takeaways

Key Takeaways

Bootcamp Assignment: The Mission

Course Survey

Mastering Heuristic Evaluation for Practical Usability and UX Audits is your step-by-step guide to finding and fixing usability issues fast—before they become costly problems. Built around Nielsen and Molich’s 10 usability heuristics and modern UX practices, this course teaches you how to run professional-grade heuristic evaluations on prototypes and live products, prioritize what matters, and communicate findings that drive change. You’ll learn where heuristic evaluation fits in the design lifecycle, how it complements usability testing, and how to move from intuition to a structured, repeatable process. Through clear explanations, real-world examples, and hands-on assignments, you’ll master severity ratings, triage, and reporting, so your recommendations are credible, actionable, and aligned with business goals. Whether you’re a designer, researcher, PM, or developer, you’ll gain the tools to spot UX friction, prevent errors, and elevate product quality. Finish with a polished evaluation report and a framework you can apply to any platform—web, mobile, or desktop.

Mastering Heuristic Evaluation for Practical Usability and UX Audits

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            <p>Heuristic evaluation serves as a cornerstone of usability inspection, offering a structured and efficient methodology for identifying interface flaws before they reach the end-user. Unlike traditional usability testing, which relies on direct user observation, this expert-led approach utilizes established "rules of thumb" to audit designs against proven cognitive and interaction principles. For UX/UI designers and researchers, mastering this technique is essential for reducing design debt and maximizing the return on investment in the early stages of the product lifecycle. By integrating these evaluations into the iterative design process, professionals can proactively address usability friction and ensure a more intuitive user experience without the immediate need for extensive participant recruitment.</p>

<p>This course provides a comprehensive exploration of the heuristic evaluation process, beginning with the historical foundations and the psychological basis of human-computer interaction. Participants will gain a deep understanding of the ten classic usability heuristics, ranging from system status visibility to error prevention and minimalist design. Beyond theoretical knowledge, the curriculum emphasizes practical application through the use of severity ratings—assessing frequency, impact, and persistence—to prioritize design fixes effectively. The final modules focus on the art of documentation and reporting, equipping students with the skills to translate technical findings into persuasive, actionable recommendations that secure stakeholder buy-in and drive meaningful product improvements.</p>
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