 <h1>Congratulations! 🎉 </h1>
    <p style="color:#637381;">All done! You’ve completed another milestone.</p>

To continue, enter your details to log in.

We’ve sent a 6‑digit code to #MAIL_ADDRESS#\nPlease check your inbox or spam folder and enter the code below to continue.

Verification code sent

Thank you for the payment. You can now access {collectionName} by simply clicking the button below.

Yes, you’ve successfully ordered! 🎉

Unlock This Exclusive Course

It seems that your email address is not currently on the authorized access list. Please ensure you are using the email address that was invited, or contact the content owner for assistance.

Verification Required for Access

Section 1: Foundations for Using AI Agents in Hospitality Workflows

Module 1: From Chatting to Agents: What Changes and Why It Matters

Module 2: When Agents Make Sense (and When They Do Not)

Module 3: How Agents Work (Without the Technical Jargon)

Section 2: Tools and Setup: Microsoft Copilot and ChatGPT Agents

Module 4: Copilot Agents and ChatGPT Agents: Same Principles, Different Strengths

Module 5: Governance Basics for Hotel Teams Using Agents

Section 3: The Three Essentials of Every Successful Agent

Module 6: Essential #1: Define a Clear Role and Scope

Module 7: Essential #2: Add the Right Knowledge Sources

Module 8: Essential #3: Set Clear Rules and Output Standards

Section 4: Build Your First No-Code Agent (End-to-End)

Module 9: The No-Code Build Process: Describe the Task, Add Knowledge, Set Boundaries

Module 10: Testing and Iteration with Real Questions from Your Team

Section 5: Putting Agents Into Daily Hotel Work

Module 11: Agents for Documents and Reports (Word and Standard Templates)

Module 12: Agents for Email and Guest Communication (Outlook-Style Workflows)

Module 13: Agents for Meetings and Team Alignment (Teams-Style Summaries and Action Lists)

Module 14: Agents for Spreadsheets and Operational Tracking (Excel-Style Use Cases)

Section 6: Avoiding Common Failures and Improving Reliability

Module 15: Why Agents Fail and How to Fix Them (Beginner-Friendly Troubleshooting)

Section 7: Knowledge Checks (Quizzes)

Quiz 1: Chat vs. Agents and Use-Case Selection

Quiz 2: Copilot vs. ChatGPT Agent Principles and Tool Choice

Quiz 3: The Three Essentials: Role, Knowledge, and Rules

Quiz 4: Building and Testing a No-Code Agent

Quiz 5: Applying Agents in Documents, Email, Meetings, and Reports

Section 8: Course Wrap-Up

Course Survey: Confidence and Next Steps for Using AI Agents at Work

Mastering AI Agents: Automate Your Workflow with Copilot and ChatGPT is a practical, hospitality-focused course that shows you how to turn everyday AI chats into reliable agents your team can use daily. Instead of one-off prompts, you’ll learn to build consistent, reusable assistants that draft SOP updates, summarize meetings, standardize emails, and generate KPI narratives—without coding. We focus on Microsoft Copilot and ChatGPT because they’re fast to adopt and map directly to hotel tools like Outlook, Word, Excel, and Teams. You’ll learn when agents make sense (and when they don’t), how to define clear roles and boundaries, add the right knowledge sources, and set rules that protect guest experience and brand standards. Through step-by-step builds, testing rubrics, and governance basics, you’ll craft your first no-code agent and integrate it into real workflows—from shift handovers and incident reports to staffing trackers and guest communication. By the end, you’ll have the templates, checklists, and confidence to deploy production-ready agents that save time, reduce errors, and preserve institutional knowledge across shifts and teams. Whether you manage operations, front office, HR, or revenue tasks, this course helps you reduce busywork and improve consistency while keeping humans in control.

Mastering AI Agents: Automate Your Workflow with Copilot and ChatGPT

<div class="simple-box-wrapper">
    <div class="simple-box">
        <div class="column">
            <p>The hospitality industry is currently navigating a significant technological shift where the ability to leverage artificial intelligence effectively distinguishes high-performing operations from the rest. This course, Mastering AI Agents: Automate Your Workflow with Copilot and ChatGPT, provides a comprehensive framework for hotel executives, general managers, and department heads to move beyond basic AI interactions toward the deployment of sophisticated AI agents. Unlike standard one-time chat responses, AI agents are designed for repeated, reliable use within daily hotel operations—ranging from standardizing SOP inquiries to automating shift handover summaries. By implementing these tools, hospitality leaders can achieve substantial time savings, ensure consistent service quality across all shifts, and mitigate the risk of knowledge loss during staff turnover.</p>

<p>Throughout this curriculum, participants will explore the foundational principles of agent creation, focusing on the critical balance between automated efficiency and human oversight. The course details the three essentials of every successful agent: defining a precise role, grounding the AI in hotel-specific knowledge sources like brand standards, and establishing rigorous output rules. Leaders will gain practical insights into choosing between Microsoft Copilot and ChatGPT based on their specific departmental needs, whether in front office management, human resources, or revenue optimization. By the conclusion of this program, attendees will possess the technical and strategic proficiency to build, test, and refine no-code agents that streamline document drafting, guest communications, and operational reporting, ultimately fostering a more resilient and responsive hospitality environment.</p>
        </div>
    </div>
</div>
