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The Intervention Judgment Call

When to Intervene, and When to Let It Play Out

Quiz: The Intervention Decision

Supporting a Genuinely Struggling Trainee

Recognising a Genuine Struggle vs Normal Learning Difficulty

Practice: A Struggling Trainee Scenario

Managing Workload Spikes Mid-Session

A Graduated Response to Workload Spikes

Quiz: Graduated Response to Workload

Practical guidance for OJTIs on handling a struggling trainee, workload spikes, and knowing when to intervene versus let the trainee work through a situation.

The judgment calls that don't have a clean textbook answer — a trainee who's genuinely struggling, workload spikes mid-session, and the constant question of when to intervene versus let the trainee work through it.

Managing Difficult OJT Situations

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