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Introduction and Core Responsibilities

Introduction to the Position – Sales Department Assistant and Logistics

Glossary of Key Terms

Contacts and Essential Tools

Order Processing and Logistics

Order Processing Process Overview

Order Receipt and Creation

Logistics Fundamentals

Communication and Office Organization

Standard Communication Procedures

Organization and Backoffice Maintenance

Calendar and Meetings Management

Document Management and Traceability

Document and Print Management

Tracking Batches for Orders and Samples

Communication with the Warehouse in Raynet

Quiz

Introduction and Core Responsibilities Quiz

Order Processing and Logistics Quiz

Communication and Office Organization Quiz

Document Management Quiz

Tracking Batches and Warehouse Communication Quiz

Survey and Feedback

Course Evaluation Survey

Welcome to the "Logistics Assistant Handbook: Mastering Roles and Practical Skills" course. Are you ready to excel in the dynamic world of sales support and logistics.

Welcome to the "Logistics Assistant Handbook: Mastering Roles and Practical Skills" course! Are you ready to excel in the dynamic world of sales support and logistics? This comprehensive online course is specifically designed to equip you with the essential skills needed to thrive as a Sales Department and Logistics Assistant. Whether you are stepping into a new role or looking to sharpen your existing administrative and supply chain capabilities, this handbook provides a step-by-step guide to mastering your daily responsibilities. 

Throughout this course, you will dive deep into core responsibilities, starting with a clear understanding of the position, key industry terminology, and the essential tools required for success. You will learn the end-to-end order processing workflow, from initial receipt and creation to fundamental logistics principles. Furthermore, we will cover vital communication strategies, office organization, and effective calendar management to keep your back-office running smoothly. 

Additionally, you will master document management, print handling, and the critical task of tracking batches for orders and samples. With practical insights into communicating with the warehouse using Raynet, you will bridge the gap between sales and logistics seamlessly. By the end of this course, validated by comprehensive quizzes, you will possess the confidence and practical know-how to streamline operations, enhance team productivity, and become an invaluable asset to your organization. Enroll today and take the first step toward mastering your role as a Logistics Assistant!

Logistics Assistant Handbook: Mastering Roles and Practical Skills

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            <p>The role of a Logistics Assistant within the sales department serves as the vital link between customer demand and supply chain execution. This handbook is designed to provide a comprehensive understanding of the multifaceted responsibilities inherent in the position, ranging from foundational terminology to the mastery of essential digital tools and professional contacts. By establishing a clear grasp of core duties and the specific requirements of the sales department, professionals can ensure that operations remain fluid, accurate, and responsive to the needs of the business.</p>

<p>Success in this field requires a blend of administrative precision and operational agility. Throughout this course, participants will explore the end-to-end lifecycle of order processing, including receipt, creation, and the logistical fundamentals necessary for efficient delivery. Beyond the technical aspects of logistics, the curriculum emphasizes the importance of standard communication procedures, office organization, and meticulous document management. Special attention is given to batch traceability and warehouse coordination through tools like Raynet, ensuring that every order and sample is tracked with total accountability. Through these structured modules and practical evaluations, this guide transforms complex workflows into a manageable set of professional skills.</p>
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