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<h1>Lesson Introduction</h1><h1><span style="font-size: 14px">In this lesson, you will learn the X4MIS concepts for the following:</span></h1><ul><li>Why organisations need change management.</li><li>Change management programmes.</li><li>Change management benefits.</li><li>X4MIS principles for effective change.</li></ul>

Lesson 1 - What is Change Management?