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The New Manager's Role

From Individual Contributor to Manager

Leadership Styles and Situational Awareness

Emotional Intelligence in Management

Communication and Conflict Resolution

Active Listening and Communication Channels

The Art of Feedback

Managing Team Conflict

Driving Team Performance

Setting SMART Goals

Effective Delegation Strategies

Conducting Performance Reviews

🎮 Pixel Quest: Performance Management Review

Building Team Culture

Motivation and Engagement

Fostering Diversity and Inclusion

Leading Through Change

Final Assessment

Quiz: Leadership Foundations

Quiz: Communication Mastery

Quiz: Conflict Resolution

Quiz: Performance Management

Quiz: Culture and Motivation

Course Feedback

Course Evaluation Survey

Step confidently into your first leadership role with Leadership Essentials for New Managers. This practical, outcomes-focused course equips emerging managers with the core skills to lead people, communicate with clarity, and drive performance—without losing the human touch. You’ll learn how to transition from individual contributor to manager, adopt the right leadership style for each situation, and build emotional intelligence to positively shape your team’s climate. Master communication fundamentals, from active listening to choosing the right channel, and deliver feedback that fuels growth using the SBI model. Navigate conflict early and constructively, act as a fair mediator, and keep collaboration healthy and productive. Turn strategy into action with SMART goals, delegate effectively to grow your team, and run balanced performance reviews that lead to real development. You’ll also learn to foster motivation and engagement, champion diversity and inclusion, and lead through change with transparency and resilience. Designed for busy professionals, this course blends concise lessons, actionable templates, and scenario-based practice—plus a playful Pixel Quest performance review simulation—to help you apply what you learn immediately. By the end, you’ll have a manager’s toolkit you can rely on from day one.

Leadership Essentials for New Managers

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            <p>Transitioning from an individual contributor to a management role necessitates a fundamental shift in professional identity and operational focus. This course analyzes the complexities of moving from personal output to team enablement, emphasizing the critical need for situational awareness and emotional intelligence. By examining the four components of EQ—self-awareness, self-management, social awareness, and relationship management—new leaders can better navigate the psychological challenges of establishing boundaries with former peers. Furthermore, the curriculum explores the application of the Situational Leadership model, providing a framework for selecting directive, coaching, supporting, or delegating styles based on the specific competence and commitment levels of team members.</p>

<p>Beyond the internal shift in mindset, effective management requires a mastery of communication and performance-driving strategies. This program deconstructs the mechanics of active listening and the strategic selection of communication channels to ensure clarity across diverse teams. It provides a structured approach to the art of feedback through the SBI (Situation-Behavior-Impact) model and offers a collaborative methodology for resolving interpersonal conflicts. Participants will also evaluate the technical aspects of driving team performance, including the formulation of SMART goals, the systematic delegation of tasks, and the execution of objective performance reviews. Finally, the course addresses the manager’s role in fostering a resilient team culture by analyzing intrinsic motivation, promoting inclusive practices, and guiding personnel through the inevitable stages of organizational change.</p>
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