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Module 1: Understanding Operational Risk

Lesson 1: What “Operational Risk” Actually Means in a Contracting Business

Lesson 2: Why Most Contractors Feel Busy but Still Lose Money

Lesson 3: The Difference Between Skill Problems and System Problems

Module 2: How the Scorecard Works

Lesson 1: What the Scorecard Measures (and What It Intentionally Ignores)

Lesson 2: How Each Section Maps to Real Business Outcomes

Lesson 3: Common Misinterpretations That Break the Value of the Scorecard

Module 3: Completing the Scorecard Correctly

Lesson 1: How to Answer Honestly Without Overthinking or Defensiveness

Lesson 2: Owner vs Operator Bias: Where Scores Usually Get Inflated

Lesson 3: Avoiding “Aspirational Answers” That Kill Accuracy

Module 4: Interpreting Your Results

Lesson 1: Reading Your Risk Profile Without Panic or Excuses

Lesson 2: Understanding Score Gaps vs Score Strengths

Lesson 3: Why Your Lowest Score Is More Valuable Than Your Highest

Module 5: Identifying True Bottlenecks

Lesson 1: How to Separate Symptoms from Root Causes

Lesson 2: Why Fixing the Wrong Problem Makes Things Worse

Lesson 3: Choosing One Bottleneck Instead of Chasing Everything

Module 6: Turning Awareness Into Action

Lesson 1: Translating Scorecard Results Into Immediate Next Steps

Lesson 2: Assigning Ownership So Improvements Don’t Stall

Lesson 3: Setting a 30-Day Focus Without Overloading the Team

L1 — Contractor Ops Self-Assessment Scorecard

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