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Introduction to Video Surveys for Removal Companies

Overview of Video Surveys

What is a Video Survey?

Benefits of Video Surveys

How Video Surveys Work

Preparing for a Video Survey

Setting Up Your Equipment

Establishing a Connection

Creating an Agenda

Conducting a Video Survey

Identifying the Types of Questions to Ask

Engaging with the Customer

Taking Notes During the Survey

Analyzing and Interpreting the Results 

Collecting and Organizing Data

Identifying Trends and Patterns

Making Recommendations

Conclusion 

Summary of the Benefits of Video Surveys

Best Practices for Conducting Video Surveys

Quiz

Introduction to Video Surveys for Removal Companies 

Welcome to the course "Introduction to Video Surveys for Removal Companies"! In this course, we will explore the concept of video surveys and how they can benefit removal companies. 

In the modern era, technology has transformed various industries, and the removal industry is no exception. Video surveys have emerged as a valuable tool for removal companies, allowing them to conduct surveys remotely and efficiently. 

The course will begin with an overview of video surveys, including what they are and the benefits they offer. We will delve into the details of how video surveys work, exploring the process that removal companies need to follow to conduct successful surveys. 

Next, we will delve into the preparation phase, focusing on setting up the necessary equipment, establishing a connection with the customer, and creating a comprehensive agenda. These steps are crucial for ensuring a smooth video survey process. 

Moving on, we will explore the techniques for conducting a video survey effectively. We will cover strategies for identifying the types of questions to ask, engaging with the customer throughout the survey, and taking notes to capture important information. 

Once the video survey is completed, we will shift our focus to analyzing and interpreting the results. We will discuss the importance of collecting and organizing data, identifying trends and patterns, and

ntroduction to Video Surveys
This training session is ideally suited all levels of experience so whether you are new to on-line video surveys or a seasoned professional surveyor you will benefit from attending this training.

Course Overview
This 2 ½ hour online training course is our latest offering in our range of removal focused training courses.  On-line video surveying is an invaluable option when a surveyor is unable to physically attend a customer’s premises.  The course is designed to assist the removals sector to carry out highly professional on-line video surveys.  It provides a general overview of best practice techniques to employ when carrying out on-line video surveys.

Course Content
Introductions
Benefits of using Video Survey technology as a sales tool
What makes a great Video Surveyor?
Choosing a Technology service provider
Adoption
Appointment Setting
The Pre-Move Video Survey Call
Setting a professional environment
The Video Survey – what does success look like
Preparing the survey results
Practical Demonstration
Price
Members: £50 + VAT
Non Members: £75 + VAT

Other Information
Duration: 2.5 Hours
Maximum Delegates: 7
Training Venue: Online course (via MS Teams)

