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Intro to COMM

Who COMM Is (Our DNA)

Who COMM Is

The Life of a Lead

The Power of QC

Accountability & Growth (The COMM Way)

Meet the COMM Engine

Why COMM Works

COMM Ranking System

What Happens After You Graduate?

How The Ranking System Works

What You Need To Do

Assessment Examples

COMM DNA and Discovery Partnership

Qualified Lead: Base Pay

Pay Expectation On A Lead

Accountability, Support, and Growth Paths

Verification

Check-In

Badge Card

COMM Freelancer Onboarding: Succeeding as a Discovery Brand Ambassador is the definitive launchpad for new and aspiring COMM agents. In this practical, results-focused course, you’ll learn exactly how COMM operates, how our partnership with Discovery fuels opportunity, and how to turn quality conversations into consistent income. We go beyond theory to show you the systems, standards, and support network that help freelancers perform like owner-operators—without sacrificing flexibility. You’ll get a clear breakdown of pay structures, bonuses, record bounties, and how quality control (QC) directly impacts your earnings. Then, you’ll master the life of a lead: from your headset, through data integrity checkpoints, to a clean handoff that makes Discovery—and you—look great. Along the way, you’ll meet the COMM engine: Ops, QC, Coaches, Tech, and Management, plus the pathways to get help fast and grow your role over time. Expect checklists, scenarios, and scorecards you can use on day one to set weekly targets, avoid common pitfalls, and ramp with confidence. If you’re ready to own your performance, protect your time, and thrive as a Discovery Brand Ambassador, this course gives you the playbook and the proof to start strong in your first two weeks and keep leveling up.

Intro To COMM - Who Are We

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            <p>COMM Freelancer Onboarding: Succeeding as a Discovery Brand Ambassador equips new agents to perform with confidence, clarity, and measurable results from day one. This deep dive connects your freelance path at COMM to the standards and expectations of our Discovery partnership, showing you what success looks like across the full lead lifecycle. You will learn who COMM is—our mission, values, and culture of performance with support—alongside what it means to operate as an owner-operator: accountable, flexible, and aligned with brand standards. The course also orients you to how to navigate each module, where to find help, and what to do when you complete your training so you can execute immediately.</p>

<p>Across the modules, you’ll master the core systems that drive your earnings and your impact. You’ll see exactly how the COMM “Money Machine” works—base pay, timing, transparency, bonuses, and record bounties—plus how quality directly influences approvals, reworks, and clawback prevention. You’ll follow the life of a lead from headset to Discovery, with a focus on data integrity, compliance, handoffs, and the downstream definition of success. You’ll learn to harness QC as a performance accelerator through scoring, feedback loops, and self-QC routines, then plug into the COMM engine—Ops, QC, Coaches, Management, Tech, and Support—to get help fast and stay on track. Finally, you’ll adopt the COMM way of accountability and growth: clear expectations for attendance and output, daily scorecards and dashboards, coaching structures, and practical pathways to level up, join special projects, and lead. Quizzes and an end-of-course survey reinforce learning and ensure you leave with an action plan for your first two weeks.</p>
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