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Program Overview and Orientation

Course Introduction and Learning Outcomes

Regulatory Foundations: ICAO and EASA/EUROCONTROL

Foundations of Assessment in ATC

Introduction to Assessment in ATC

Role, Responsibilities, and Ethics of the Assessor

Competency-Based Training and Assessment (CBTA)

ICAO ATCO Competency Framework

CBTA Assessment Cycle and Evidence Standards

Assessment Methods and Techniques

Observation, Questioning, and Note-Taking

Standardization, Calibration, and Error Control

Assessment Decisions, Feedback, and Remediation

Making and Justifying the Assessment Decision

Feedback, Debriefing, and Documentation

Practical Application and Certification

Simulation-Based Assessment Practicum

Knowledge Checks — Quizzes

Quiz 1: Course Orientation and Regulatory Scope

Quiz 2: ICAO Annex 1 and PANS-TRG (Doc 9868) Essentials

Quiz 3: ICAO Doc 10056 (CBTA) Core Concepts

Quiz 4: EU 2015/340 and Assessor Endorsement

Quiz 5: Safety Culture, TEM, and Just Culture

Quiz 6: Assessor Role Boundaries and Ethics

Quiz 7: Bias Recognition and Mitigation

Quiz 8: ATCO Competency Units and Elements

Quiz 9: Observable Behavior and Evidence Quality

Quiz 10: Performance Criteria and Levels of Competence

Quiz 11: Planning the Assessment

Quiz 12: Observation and Questioning Techniques

Quiz 13: Objective Note-Taking and Mapping to Competencies

Quiz 14: Standardization and Calibration Practices

Quiz 15: Decision Models and Marginal Cases

Quiz 16: Rationale Writing and Regulatory Expectations

Quiz 17: Designing Remedial Training Plans

Quiz 18: Feedback Models and Difficult Conversations

Quiz 19: Practical Assessment Workflow

Quiz 20: Safety and Compliance Wrap-Up

Learner Feedback — Surveys

Survey 1: Orientation and Expectations

Survey 2: Regulatory Foundations Module Feedback

Survey 3: CBTA and Competency Framework Feedback

Survey 4: Methods, Calibration, and Decision-Making Feedback

Survey 5: Feedback and Debriefing Skills Reflection

Survey 6: Practicum and Overall Satisfaction

Become a certified ATCO Assessor recognized under ICAO and EASA/EUROCONTROL frameworks. This immersive, practice-focused program equips you to plan, conduct, and justify competency-based assessments that strengthen operational safety and regulatory compliance. You will master ICAO Annex 1, PANS-TRG (Doc 9868), and CBTA principles from Doc 10056, while aligning decisions with EU 2015/340 assessor endorsement expectations and your unit competence scheme. Through a clear assessment cycle—Plan → Observe → Record → Evaluate → Feedback—you will gather valid, sufficient, authentic, and current evidence, map it to ICAO competency units and elements, and communicate decisions with clarity and neutrality. The course emphasizes standardization and calibration to control drift, mitigate bias, and ensure reliable outcomes across multicultural teams and operating environments. You will practice observation, questioning, and objective note-taking, and apply structured feedback methods (SBI/EBI) to deliver fair, effective debriefs—even after safety-significant events. A simulation-based practicum consolidates your skills across IFR/VFR, high workload, and emergency scenarios, culminating in moderation and a clear certification pathway. Ideal for current or aspiring assessors, OJTIs transitioning to assessment, and supervisors responsible for safety performance, this course turns regulatory requirements into confident, defensible assessment practice that protects both safety and just culture.

Intro - CAO/EASA ATCO Assessor Certification: Competency, Standardisation, and Safety

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            <p>Air traffic control relies on competent, standardized, and defensible assessment to safeguard operational performance and public confidence. This course prepares assessors to certify ATCO competence under ICAO and EASA/EUROCONTROL frameworks, integrating regulatory rigor with practical, evidence-based methods. Participants will explore the assessor’s purpose within the ATC safety system, the structure of the program, and the certification pathway, while aligning expectations for professionalism, participation, and the consistent application of Just Culture and Threat and Error Management principles. From initial orientation through knowledge checks and surveys, the journey is designed to build the assessor’s capability to make fair, valid, and reliable decisions that directly support incident prevention and enhance safety outcomes.</p>
<p>The program begins with regulatory foundations—ICAO Annex 1, PANS-TRG (Doc 9868), and ICAO Doc 10056 on CBTA—then sets the EASA/EU 2015/340 context and situates the assessor within the Unit Competence Scheme. Learners then examine the legal and safety obligations of assessment across the training lifecycle, including licensing checks, and develop a deep understanding of assessor roles, responsibilities, ethics, and boundaries with OJTIs and supervisors. The CBTA modules translate the ATCO competency framework into observable behaviors, acceptable evidence, and license-ready thresholds, while the assessment cycle emphasizes planning, objective observation, structured note-taking, and mapping evidence to criteria using the Sufficient, Valid, Authentic, Current model and triangulation.</p>
<p>Building on these foundations, the course develops advanced methods: effective observation without interference, probing and reflective questioning that avoids leading, and objective language that maintains traceability to performance criteria. Standardization and calibration modules address common assessment errors, drift management, group scoring, moderation practices, and multicultural considerations to reduce regulatory risk and promote consistent outcomes. Decision-making modules enable assessors to handle pass, development-needed, and fail judgments, manage marginal performance and variability, document rationales to regulatory expectations, and design targeted remedial plans when required.</p>
<p>Assessment does not end with a decision; it culminates in high-quality feedback and clear documentation. Participants will practice SBI and EBI feedback models, structure productive debriefings, navigate difficult conversations—including those following safety events—and produce professional records that withstand oversight and audit. The simulation-based practicum then consolidates learning in realistic IFR/VFR, emergency, and high-workload scenarios, guiding assessors through full assessment cycles: pre-brief, observation, evidence collection, rating, documentation, feedback, and moderation. Throughout, progressive knowledge checks reinforce mastery of regulatory scope, CBTA essentials, methods, calibration, and safety-compliance integration, while learner surveys drive continuous improvement and readiness for endorsement and operational deployment.</p>
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