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Core Project Management Skills

Getting Started: What Exactly Is a Project?

The Game Plan: Writing Charters and Finding Your Team

Making the Schedule: Breaking Down Work and Guessing Time

Doing the Work and Wrapping Up: Checking In and Learning Lessons

Knowledge Checks

Quiz: Projects vs. Daily Work

Quiz: The Accidental Manager

Quiz: Charters and Invested parties

Quiz: Schedules and Time

Quiz: Wrapping Up and Handing Over

Course Feedback

Course Survey: How Did We Do?

Have you ever found yourself suddenly in charge of a project, wondering how you got there and what to do next. Welcome to the 'Frontline Project Management Masterclass: From Accidental to Intentional Leadership.

Have you ever found yourself suddenly in charge of a project, wondering how you got there and what to do next? Welcome to the 'Frontline Project Management Masterclass: From Accidental to Intentional Leadership.' Many professionals are 'accidental project managers'—talented individuals asked to lead initiatives without formal training. This comprehensive masterclass is designed to bridge that gap, transforming you from an accidental manager into an intentional, confident project leader.

In this course, you will dive deep into the core principles of project management, starting with the fundamental differences between daily operations and unique project-based work. We will guide you through the entire project lifecycle, from defining scope and avoiding 'scope creep' during sponsor meetings, to writing effective project charters with SMART goals. You will learn practical, easy-to-apply techniques like the Work Breakdown Structure (WBS) and the PERT formula to accurately estimate time and manage schedules.

Beyond just timelines and budgets, this course emphasizes the human element of project management. You will discover how to identify key stakeholders, assess community equity impact, and foster seamless team communication. Finally, we will equip you with strategies to handle risks and issues, track progress using the 'Three Coats' rule, and conduct blame-free post-mortem meetings. Whether you are looking to streamline your workflow, lead cross-functional teams, or simply gain control over your current projects, this masterclass provides the actionable tools and frameworks you need to succeed. Step into your leadership potential and master the art of project management today!

Frontline Project Management Masterclass: From Accidental to Intentional Leadership

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            <p>Many of us at the City of Minneapolis become "accidental" project managers. One day you are doing your regular daily tasks, and the next, you are put in charge of a big, one-time assignment with a deadline and a budget. It can feel a bit overwhelming when you are suddenly responsible for leading a team through something new. This masterclass is designed to help you move from just reacting to problems to leading with a clear, intentional plan. We will start by looking at what makes a project different from your normal routine and identify the strengths you already have, as well as the new skills you will need to get the job done right.</p>

<p>Throughout this course, you will learn how to build a solid "game plan" for any project you take on. We will walk through how to create a project charter that sets clear goals and considers how our work impacts the local community. You will learn simple ways to break big goals into small, easy steps and how to guess how much time tasks will actually take so you don't fall behind. We will also talk about how to handle surprises, like when things go wrong or when the schedule needs to change. By the time we finish, you will know how to lead a project from the very first meeting to the final hand-off, making sure your team stays on track and the work is a success for the city.</p>
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