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Getting Oriented

Welcome: Why Policies and Procedures Matter

The Business Case for Policies and Procedures

Policies, Procedures, Process & Forms — How They Relate

Foundations Check

Why policies and procedures matter, and how they relate to process and forms.

Before you write a single word of a policy or procedure, you need to understand why they
exist and how they're different from the other "P" words that get thrown around at work. This module builds that foundation.

Foundations: Policies, Procedures, Process & Forms

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