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[INTRODUCTION MODULE] (Bilingual Format in English and Japanese)

Course Guide (Goals)

Access Guide (Magic Link explanation)

Meet the Teachers (Intro to the 4 voices)

Daily Warm-up (Speakometer instructions)

[MODULE 1: WARMING UP] (100% English starts)

Icebreaker (Situational scenario)

[MODULE 2: PRESENTATION]

Listening Challenge (Dialect Input)

Target Language (Presentation Stage)

[MODULE 3: PRACTICE] (Target Language Accuracy) 

Training Drill (Matching Game)

Accuracy Exam (Logic Gate)

[MODULE 4: PROFICIENCY] (Production) 

Speaking Mission (Simulation)

Incident Log (Reflection)

[COMPLETION]

Next Steps & Certification

Final Scripting Instructions

Global Rules:

Badge Card

Welcome to Essential Guest Support: Navigating 46F, Re-entry, and Lost Property. This practical course prepares frontline teams for real rooftop guest questions. You will learn clear, concise Safety English for fast service. Every lesson is a YouTube-style script optimized for mobile. Short lines, strong verbs, and friendly tone guide you. Bilingual cards help early onboarding in English and Japanese. Then we switch to 100% English immersion for practice. You will master re-entry rules, restroom directions, and lost property steps. We also cover visibility of Mt. Fuji and light show times. The course uses four global voices for accent familiarity. Teachers model American, British-Indian, Australian-New Zealand, and Southeast Asian English. You will hear real requests and respond confidently. Accuracy comes first, then fluency under pressure. Interactive drills check exact phrases and safety words. Simulations build calm, professional delivery at the elevator hub. By the end, you will greet, guide, and reassure guests quickly. You will confirm re-entry, protect safety, and log incidents clearly. Earn your badge and certificate with a final speaking mission.

z_ARCHIEVED-Course1-Rev0-Essential Guest Support: Navigating 46F, Re-entry, and Lost Property

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            <p>[GUIDE]: This course improves guest support at Shibuya Sky. 渋谷スカイでのゲストサポートを向上させます。 You will learn to help visitors on 46F. 46階でのお客様対応を学びます。 We focus on re-entry and lost property. 再入場と遺失物に焦点を当てます。</p>

<p>[GUIDE]: [TEACHER 1] through [TEACHER 4] provide global accents. 4名の講師が世界のアクセントを伝えます。 You will practice high-frequency safety English. 頻出の安全英語を練習します。 Use verbatim phrases for clear communication. 正確なフレーズで明確に伝えます。</p>

<p>[GUIDE]: These skills ensure a safe guest experience. これらのスキルで安全な体験を提供します。 The first module uses English and Japanese. 最初のモジュールは英語と日本語を使用します。 Later, you will experience full English immersion. その後、完全な英語イマージョンを体験します。</p>
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