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Roles, Responsibilities, and Ways of Working

Role Clarity for Functional, Technical, and Support Teams

Collaboration Practices and Shared Vocabulary

Execution Lifecycle and Enablement

End-to-End Delivery Lifecycle and Quality Gates

Data Migration and Testing Strategy

Engagement Plan per Role

Assessments and Feedback

Quiz: Roles and Responsibilities Across Workstreams

Quiz: Architecture and Integration Strategy

Quiz: Delivery Lifecycle, Quality Gates, and Cutover

Course Feedback Survey

ERP Modernization Foundations: Vision, Governance, Roles, and Delivery Lifecycle equips cross-functional teams to plan and execute modern, cloud-first ERP transformations with confidence. Designed for leaders, product owners, architects, analysts, engineers, and PMO stakeholders, this course translates real-world program governance into practical steps you can apply immediately. You’ll learn how to define role clarity across functional, technical, and support teams; establish shared vocabulary and documentation standards; and embed security, privacy, and quality from day one. The course walks through a proven end-to-end delivery lifecycle—discovery, fit-to-standard design, configuration and build, data migration, testing, cutover, and hypercare—complete with quality gates, exit criteria, and risk controls. You’ll gain actionable strategies for environment planning, release orchestration, and dependency management, along with hands-on enablement patterns such as configuration sprints, integration stubs, data load exercises, and test automation. By the end, you’ll have a clear blueprint for collaborative ways of working, measurable outcomes, and sustainable enablement communities that ensure your ERP program delivers business value incrementally and predictably.

ERP Modernization Foundations: Vision, Governance, Roles, and Delivery Lifecycle

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            <p>Enterprise Resource Planning programs are modernizing at a pace that demands clarity of purpose, disciplined governance, and a shared way of working across business and technology. ERP Modernization Foundations: Vision, Governance, Roles, and Delivery Lifecycle equips cross-functional teams with the vocabulary, structures, and practices to deliver measurable value while safeguarding quality, security, and compliance. You will learn exactly how functional, technical, and support roles align; how decisions flow through governance; and how the end-to-end delivery lifecycle—from discovery to hypercare—translates strategy into stable, scalable outcomes.</p>

<p>The course begins by establishing role clarity across process owners, product and business analysts, super users, change champions, solution architects, integration and data engineers, security specialists, platform administrators, QA engineers, and release and environment managers. Through RACI examples and competency expectations, you will see how handoffs work across design, configuration, integration, data migration, testing, and cutover. We then ground collaboration in a shared vocabulary—configuration versus customization, extension versus integration, and master versus reference data—while adapting Agile and DevOps to ERP through sprinting, release trains, change control, and documentation standards. Security-by-design and privacy-by-default are embedded throughout with clear communication norms for distributed teams.</p>

<p>Building on that foundation, the execution lifecycle section provides practical guardrails: phase definitions, quality gates with explicit exit criteria and required artifacts, risk management tied to scope and schedule, and an environment strategy spanning sandboxes to production. You will craft release plans that deliver incremental value and manage dependencies, develop a data migration approach from profiling and cleansing to reconciliation, and design a test strategy across unit, integration, system, security, performance, and user acceptance—supported by test data management, traceability, defect triage, and automation opportunities. Cutover readiness is made tangible through rehearsal practices and criteria linked to data and testing outcomes.</p>

<p>To ensure lasting capability, the enablement track outlines role-based learning pathways and hands-on labs—configuration sprints, integration stubs, data load exercises, and test automation—anchored by communities of practice in architecture, data, testing, and change management. Knowledge assets such as playbooks, runbooks, and onboarding kits create continuity, while measurement and feedback loops drive continuous improvement. Quizzes reinforce understanding of roles, architecture and integration, lifecycle and cutover, and a final survey captures insights to evolve the curriculum. By the end, your teams will share a coherent vision, operate with clear governance, and execute a disciplined delivery lifecycle designed for modern ERP.</p>
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