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Introduction

Definition

Why Managers Should Develop Emotional Intelligence

Developing Emotional Intelligence: A Guide for Managers

Check your ability to recognize emotions

How to embrace emotions at work?

Case study

Manager Lacking Emotional Intelligence

 Manager with High Emotional Intelligence

Quiz: check your knowledge

Quiz 1

Quiz 2

Quiz 3

Quiz 4

Quiz 5

Your result is

Emotional Intelligence

Emotional Intelligence (EI), also known as Emotional Quotient (EQ), refers to the ability to perceive, control, and evaluate emotions. In a business context, this means understanding one's own emotions as well as those of others, and using this awareness to guide decision-making, leadership, and interactions within the workplace.