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Emergency and Alerting Services

Introduction to Alerting Service

Crossword: Emergency Terminology

Emergency Phases: INCERFA, ALERFA, DETRESFA

Distress and Urgency Protocols

Communication Failure Procedures

Search and Rescue (SAR) Fundamentals

Practical Emergency Scenario Application

Knowledge Assessment

Quiz: Alerting Service Fundamentals

Quiz: Emergency Phases

Quiz: Communication and Logging

Quiz: SAR and Procedures

Quiz: Scenario Application

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Strengthen your confidence on the operations floor with a practical, scenario-driven course designed specifically for Air Traffic Control Assistants (ATCAs). Emergency and Alerting Services for Air Traffic Control Assistants equips you with the knowledge, structure, and tools to recognize, log, and escalate emergencies in accordance with ICAO Annex 11 and Annex 12. From the first hint of uncertainty to full distress coordination, you will learn how to act decisively and support controllers with accurate information under pressure. The program breaks down the three emergency phases—INCERFA, ALERFA, and DETRESFA—so you can identify triggers such as overdue aircraft, loss of communication, fuel endurance concerns, and imminent danger. You will practice correct logging protocols, capture critical data like times, call signs, and last known positions, and understand how to interface with SAR organizations. Interactive activities, including a terminology crossword and hands-on scenarios, help hardwire responses you can rely on during real operations. By the end, you will be able to apply standardized procedures, select the correct emergency phase, and prepare concise, actionable reports that enable rapid, coordinated responses when every second matters.

Module 9 -Emergency and Alerting Services for Air Traffic Control Assistants

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            <p>The provision of Alerting Services constitutes a fundamental pillar of air traffic management, ensuring that appropriate organizations are notified when an aircraft requires assistance or search and rescue operations. This course provides a comprehensive examination of the standards established by ICAO Annex 11, focusing specifically on the vital responsibilities of the Air Traffic Control Assistant. Participants will explore the criteria for initiating alerts, the systematic monitoring of aircraft status, and the procedural triggers associated with overdue flights or communication failures. By establishing a rigorous understanding of these protocols, assistants can effectively support controllers in maintaining the safety and integrity of the aviation environment during high-pressure situations.</p>

<p>Throughout the curriculum, learners will analyze the three distinct emergency phases—Uncertainty (INCERFA), Alert (ALERFA), and Distress (DETRESFA)—and the specific conditions required to declare each. The course further details the protocols for handling distress and urgency signals, such as Mayday and Pan Pan, emphasizing the precision required in logging critical data like fuel endurance, last known position, and flight plan details. Additionally, the training covers the essential coordination with Search and Rescue (SAR) organizations under ICAO Annex 12 and concludes with practical scenario applications. This structured approach ensures that Air Traffic Control Assistants possess the technical proficiency to manage communication failures and facilitate the rapid transfer of accurate information during critical aeronautical emergencies.</p>
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