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Course Orientation and Foundations

Course Orientation: Objectives, Outcomes, and Expectations for Dispatch-List–Driven Scheduling

Core Concepts: Work Center Schedule and Dispatch List Fundamentals

Architecting the Work Center Schedule

Translating Demand to Executable Dispatch Lists

Capacity, Constraints, and Short-Interval Control

Dispatching Rules and Performance Management

Selecting and Combining Dispatching Rules

Quantitative Evaluation: Flow Time, Lateness, WIP, and Throughput

Digital Scheduling Ecosystem and Data Flow

Integrating ERP/MRP with Shop-Floor Execution for Real-Time Dispatch Lists

Scenario Simulation and Closed-Loop Performance Management

Resilient Multi-Work-Center Scheduling

Managing Setups, Batching, and Alternate Routings Across Work Centers

Stability Under Variability and Disruptions

Diagnosis, Optimization, and Operating Model

Diagnosing Bottlenecks and Optimizing Dispatch-List Execution

Operating Model and Governance for Sustainable Scheduling

Applied Practice and Case Execution

Capstone Case: End-to-End Short-Interval Scheduling Design

Quizzes

Quiz: Fundamentals of Work Center Scheduling and Dispatch Lists

Quiz: Translating Demand and Building Initial Dispatch Queues

Quiz: Capacity Constraints and Short-Interval Control

Quiz: Dispatching Rule Selection and Hybrid Strategies

Quiz: Performance Metrics—Flow Time, Lateness, WIP, Throughput

Quiz: ERP/MRP, MES, and APS Integration for Real-Time Dispatching

Quiz: Scenario Simulation and Closed-Loop Management

Quiz: Setups, Batching, and Alternate Routings

Quiz: Variability, Disruptions, and Re-Dispatch Protocols

Quiz: Operating Model, Governance, and Continuous Improvement

Master the science and practice of dispatch-driven work center scheduling—where every job, machine, and minute is orchestrated for flow, service, and cost. Dispatch-Driven Work Center Scheduling: Design, Optimization, and Digital Execution takes you from fundamentals to hands-on design of robust dispatch lists that translate demand into reliable, real-time execution on the shop floor. You’ll learn how to architect executable queues from MPS/MRP, align finite capacity and constraints, and select the right dispatching rules for your environment—whether you prioritize on-time delivery, WIP control, throughput, or setup efficiency. Go beyond theory with a complete digital ecosystem view: ERP/MRP, MES/SFM, and APS integrations; event-driven updates; and scenario simulation with digital twins for closed-loop improvement. Build resilience across multiple work centers by managing sequence-dependent setups, batching, alternate routings, and disruptions through practical short-interval control. The course culminates in a capstone where you design an end-to-end short-interval scheduling framework, backed by experiments and KPIs that stand up to real-world variability. Ideal for planners, schedulers, industrial engineers, and operations leaders seeking measurable gains in flow time, service level, and asset utilization.

Dispatch-Driven Work Center Scheduling: Design, Optimization, and Digital Execution

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            <p>Dispatch-Driven Work Center Scheduling: Design, Optimization, and Digital Execution equips supply chain and operations managers with a rigorous, end-to-end framework for translating demand signals into executable dispatch lists that improve service, cost, and throughput. The course begins by aligning objectives, outcomes, and expectations with short-interval control, clarifying how dispatch lists operate as the shop-floor expression of the schedule. Foundational modules establish precise terminology—work centers, routings, queues, setup and run times—and connect these to enterprise planning layers including MPS, MRP, finite capacity scheduling, and execution systems, ensuring a common language and clear scope boundaries across planning, scheduling, and operations functions.</p>

<p>From there, the curriculum advances into architecting the work center schedule, focusing on exploding MPS/MRP into operation-level demand, applying time fences and pegging, and constructing feasible initial queues. You will examine capacity and constraint integration—machines, tooling, labor, secondary resources—and learn to stabilize operations through short-interval scheduling cadences. A dedicated section on dispatching rules explores FIFO, LIFO, SPT, EDD, CR, SLK, OPT, and hybrid heuristics, with guidance on matching strategies to variability, setup sensitivity, and due date pressures, as well as policies for rule switching and class-of-service segmentation. Quantitative evaluation methods translate choices into measurable outcomes via flow time, lateness, WIP, throughput, and utilization, supported by experiment design and A/B testing to justify rule adoption.</p>

<p>The course then addresses the digital scheduling ecosystem, detailing how ERP/MRP, MES/Shop-Floor Management, and APS coordinate to produce real-time, event-driven dispatch lists. You will learn the data orchestration required—routings, calendars, BOM and inventory status—and how to leverage IoT signals and exception handling for responsive re-prioritization. Scenario simulation and digital twins enable what-if analysis and closed-loop performance management through variance detection, root-cause analysis, and corrective actions governed by robust version control and change management. For multi-work-center environments, specialized modules cover setup matrices, family batching, sequence dependency, transfer batching versus lot splitting, overlapped operations, alternate routings, and the propagation of constraints across parallel machines.</p>

<p>To ensure resilience under variability and disruption, the program develops practical mechanisms such as buffers, time fences, absenteeism and breakdown protocols, and structured expedite and re-dispatch playbooks. You will learn to diagnose bottlenecks, regulate WIP with dispatch controls, decompose cycle time, analyze queues, and eliminate setup losses, embedding continuous improvement via kaizen, SMED, and visual dispatch boards. The operating model section defines roles, RACI, and cadences from S&OP to S&OE with tiered shop-floor meetings, and codifies standards, KPIs, and capability building for sustainable dispatch-list management. A capstone case consolidates the learning by guiding you through the design of a multi-work-center, short-interval scheduling system—from MPS integration to rule selection, constraint modeling, simulation, pilot deployment, scaling, and benefits tracking—reinforced by targeted quizzes that validate mastery at each stage.</p>
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