Sara-Jane Charles Digital PR, Marketing, Media Consultancy: This course is designed to help participants understand the importance of identifying their ideal customers, learn techniques for customer research, and develop detailed customer personas. By the end of the course, participants will be able to use these insights to create more effective branding and marketing strategies, leading to better customer engagement and increased sales. Participants will have a clear understanding of their target audience, their needs, and how to align their branding and messaging to attract and retain these customers.
Course Objectives:
By the end of the course, participants will be able to:
1. Define what an ideal customer is and why understanding them is crucial to branding success.
2. Identify and create detailed customer personas.
3. Use tools and techniques to gather insights about their ideal customers.
4. Tailor branding strategies to meet the needs and desires of their ideal customers.
5. Implement practical steps to align their business offerings with customer expectations.