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Foundations, Empathy and Define

Welcome to Design Thinking

The Design Thinking Mindset

Empathise: Understanding Users

Empathy Tools: Interviews, Maps and Personas

Define: Find the Right Problem

How Might We Questions and Reframing

Checkpoint: Empathy and Define

Checkpoint: Defining the Challenge

Ideate and Prototype

Ideate: Explore the Solution Space

Ideation Methods and Facilitation

Select and Strengthen Concepts

Prototype: Make Ideas Tangible

Prototype Fidelity and Experiment Design

Worked Example: A Study Resource Finder

Checkpoint: Ideate and Prototype

Checkpoint: Choosing a Prototype

Test, Iterate and Apply

Test: Learn from Users

Collect and Interpret Feedback

Iteration: Return to Earlier Stages

Facilitating a Design Thinking Workshop

Responsible and Inclusive Design

Capstone: Improve the Learning Resource Experience

Key Takeaways and Next Steps

Final Assessment: Design Thinking in Practice

Final Assessment: Responsible Iteration

A practical introduction to the five-stage, human-centred design thinking process. Learn to research user needs, define meaningful challenges, generate ideas, prototype, test and iterate responsibly.

Learn to solve real problems through a human-centred, iterative process: Empathise, Define, Ideate, Prototype and Test. Build practical skills in research, framing, creative exploration, experimentation and improvement.

Design Thinking Process

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