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Stage 1: Empathy & Immersive Observation

The Mechanics of User-Centered Empathy

The Empathy Map & Journey Tracking

Check: Deep Empathetic Discovery

Stage 2: Defining the Problem & Point of View (POV)

Synthesizing Insights into Point of View (POV)

Translating POVs into 'How Might We' (HMW)

Check: Formulating Problem Statements

Stage 3 & 4: Divergent Ideation & Rapid Prototyping

User-Centered Ideation Protocols

Low-Fidelity Prototyping: Build to Think

Check: Prototyping Philosophy

Stage 5: Empirical User Testing & Iteration

Testing Protocols: Show, Don't Tell

The Feedback Capture Grid & Iteration Spirals

Check: User Testing & Synthesis

A comprehensive masterclass on the 5-stage Stanford d.school Design Thinking framework: Empathy immersion, Point-of-View problem definition, divergent ideation, rapid low-fidelity prototyping, and empirical user testing.

Master the 5 core stages of human-centered innovation: immerse in user empathy, synthesize actionable Point-of-View problem statements, generate divergent concepts, build rapid low-fidelity prototypes, and run empirical testing loops.

Design Thinking: Empathy, Problem Framing, and Iterative Testing

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