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HEALTH & SAFETY

STOP THINK ACT

RISK ASSESSMENT

HAZARD REPORTING

INCIDENT & INJURY REPORTING

COMMON HAZARDS ASSOCIATED WITH CLEANING

MANUAL HANDLING

SLIPS, TRIPS & FALLS

ELECTRICAL SAFETY

CHEMICALS AND EQUIPMENT SAFETY

HAZARDOUS CHEMICALS

SAFETY DATA SHEETS (SDS)

STORING & USING HAZARDOUS SUBSTANCES

EQUIPMENT SAFETY

MAINTAINING EQUIPMENT

DUTY OF CARE AND EMERGENCY RESPONSE

YOUR DUTY OF CARE OBLIGATIONS

SECURITY OBLIGATIONS

EMERGENCY RESPONSE PLAN

IF YOU FIND SMOKE OR FIRE

FIRST AID RESPONSE

WORK READINESS AND CONDUCT

FITNESS FOR WORK

PERSONAL PROTECTIVE EQUIPMENT (PPE)

WORKING ALONE POLICY

Knowledge Checks

Quiz: Stop, Think, Act and Risk Assessment

Quiz: Hazard and Incident Reporting

Quiz: Common Cleaning Hazards and Manual Handling

Quiz: Chemicals, SDS, and Equipment Safety

Quiz: Emergency Response and First Aid

Course Feedback Survey

Badge Card

Build a strong, safety-first foundation for professional cleaning. CSCH Cleaning Induction: Fundamentals, Safety, and Professional Best Practices is a comprehensive onboarding course designed for new and existing cleaning staff who need to work confidently, efficiently, and safely from day one. You’ll learn how to Stop, Think, Act before starting tasks, perform practical risk assessments, and follow clear procedures for hazard, incident, and injury reporting. The course covers the most common hazards associated with cleaning—manual handling, slips, trips and falls, and electrical risks—so you can prevent accidents before they happen. You’ll also master the safe use of chemicals and equipment, including how to interpret Safety Data Sheets (SDS), store and dilute hazardous substances correctly, and keep tools in good working order. Beyond day-to-day tasks, the program reinforces your duty of care and site security obligations, and equips you with step-by-step emergency response actions for smoke, fire, and first aid situations. Finally, you’ll learn expectations for professional conduct, PPE usage, fitness for work, and working alone policies. With built-in knowledge checks and a feedback survey, you’ll validate your understanding and leave with practical, job-ready skills that protect you, your teammates, and your clients while elevating service quality.

CSCH Cleaning Induction: Fundamentals, Safety, and Professional Best Practices

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            <p>CSCH Cleaning Induction: Fundamentals, Safety, and Professional Best Practices equips new and experienced cleaners with the knowledge and confidence to work safely, efficiently, and to a professional standard. The course begins by building a safety-first mindset through Health & Safety principles, including the STOP THINK ACT approach, practical risk assessment, and clear processes for hazard, incident, and injury reporting. You will learn how to recognize and control common risks in cleaning environments—manual handling strains, slips, trips and falls, and electrical safety—so you can prevent accidents before they occur.</p>

<p>Because cleaning work often involves chemicals and specialized tools, the program provides focused guidance on hazardous substances, interpreting Safety Data Sheets (SDS), and the correct storage, use, and maintenance of equipment. You will also understand your duty of care and security responsibilities, and be prepared to respond to emergencies with structured procedures for fire, smoke, and first aid. Finally, the course sets expectations for work readiness and conduct—covering fitness for work, appropriate Personal Protective Equipment (PPE), and safe practices when working alone. Knowledge checks throughout reinforce learning, and a final survey helps us continually improve the induction experience.</p>
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