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Foundations of Consumer Law

Welcome to Consumer Law

Who Is a Consumer?

Sources of Consumer Protection

Foundations Knowledge Check

Consumer Contracts and Unfair Terms

How Consumer Contracts Work

Standard Form Contracts and Unfair Terms

Warranties, Guarantees and Statutory Rights

Contract Law Scenario Check

Misleading Advertising and Unfair Commercial Practices

Truthful Information and Informed Choice

Pricing, Promotions and Bait Practices

Dark Commercial Patterns

Unfair Practices Knowledge Check

Product Safety, Quality and Remedies

The Consumer Right to Safe Products

Defects, Non-Conformity and Consumer Remedies

Recalls and Safety Reporting

Product Safety Scenario Check

E-Commerce, Digital Markets and Consumer Data

Buying Across Borders

Subscriptions, Trials and Digital Services

Consumer Privacy and Data in Transactions

Digital Consumer Knowledge Check

Vulnerable Consumers, Finance and Sustainability

Vulnerable and Disadvantaged Consumers

Consumer Credit and Financial Services

Sustainable Consumption and Green Claims

Special Protection Scenario Check

Complaints, Redress and Enforcement

Build a Strong Consumer Complaint

Negotiation, Mediation and Alternative Dispute Resolution

Cross-Border Enforcement

Final Consumer Law Assessment

Applied Consumer Law Workshop

Case Study: The Hidden Subscription

Case Study: The Misleading Green Claim

Case Study: The Unsafe Marketplace Product

Consumer Law Mastery Check

A practical international introduction to consumer law and policy, using global principles and comparative examples to help learners understand rights, risks, remedies, and responsible marketplace behaviour.

A practical course for understanding how consumer protection works across different legal systems and how to respond when things go wrong.

Consumer Law: A Global Practical Guide

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